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General Manager
General ManagerCitrus & Salt • Boston, MA, US
General Manager

General Manager

Citrus & Salt • Boston, MA, US
4 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Description :

  • ? The GM position is directly responsible for managing the organization and operation of a clean and safe restaurant while meeting or exceeding food quality and speed of service requirements.
  • ? The GM works as part of the management team to maintain an environment that fosters creativity, free thinking and intelligent decision-making.
  • ? The GM is expected to work an average of 50-55 hours per week.
  • ? Major leadership responsibilities include :
  • ? HR : Write ups, employment file maintenance.
  • ? FOH scheduling.
  • ? Weekly invoices added to the Google Drive
  • ? Creating and maintaining an upbeat, productive, and educational environment.
  • ? Projecting a positive attitude.
  • ? Showing respect for all employees and actively cultivating an inclusive environment build upon

mutual respect, civility, and positivity.

  • ? Providing ongoing training and constant improvement of product and workplace (i.e., safety,
  • ? sanitation and systems).
  • ? Setting the pace and tone of the overall restaurant through attitude,
  • initiative and drive.

  • ? Providing feedback and direction to FOH employees, to continue
  • ongoing development.

  • ? Helping to develop a cohesive team and leading them to work toward the common goals of the restaurant.
  • ? Possessing a high level of initiative and drive to do whatever is necessary to build and run a successful operation.
  • ? Working closely with the BOH Manager to create a team atmosphere among the entire staff that is both fun and professional.
  • ? Leading by example.
  • ? Participate in weekly meetings with management on a regular basis to ensure clear lines of
  • ? communication and upkeep of company goals.
  • ? Establishing clear communications along all lines within the business.
  • ? Establish weekly meetings with Chef on restaurant performance
  • ? Collaborate and communicate with Chef to create a productive work & positive
  • Environment.

    Requirements : Bar

  • ? The GM is responsible maintaining all things on the bar :
  • ? Inventory / Ordering.
  • ? Cocktail Menu Development / Staff Training.
  • ? Cleanliness, systems, side work, etc.
  • ? All things Bar related.
  • Building the Business and Guest Base

  • ? Aggressively working to build food sales by operating the restaurant with a guest-satisfaction mentality.
  • ? Making decisions based on what is best for the guest.
  • ? Solving problems so that each guest will want to return.
  • ? Working with the FOH manager to train staff on product knowledge.
  • ? Driving sales; be proactive in planning events and collaborating with team to build the business using social media, guest interaction, networking and promotions
  • Quality of Operations

  • ? The GM is responsible for ensuring that the restaurant is operating at or above company standards.
  • ? The GM must pay attention to detail in all areas of the operation, including food quality and consistency, training and development, security, safety, sanitation, and physical structure. Specifically :
  • ? Ensuring strict adherence to standards for food quality & guest experience.
  • ? Demonstrating commitment to cultivating knowledgeable staff members who are proud of our quality and believe in our concept.
  • ? Ensuring all Health Department regulations are always enforced.
  • Cost Management and Profitability

  • ? The GM is responsible for helping maintain a strong financial performance for the health of the restaurant and the company. They are ultimately responsible for helping maintain proper FOH labor %’s that have been established. Ensuring the FOH staff are being thorough and focusing on the attention to details to minimize food / beverage waste due to errors.
  • Specifically :

  • ? Identifying the proper time to make cuts and not put the restaurant in jeopardy.
  • ? Proper receiving, rotation, storage, and handling of products.
  • ? Production and taking a hands-on approach and being directly involved in daily production.
  • Personnel

  • ? The GM is responsible for overseeing all employees to execute a successful service and to maintain a smooth flow of operations.
  • Specifically :

  • ? Keeping owners informed of all staffing needs.
  • ? Ensuring thorough and complete training of all employees.
  • ? Minimizing employee turnover.
  • ? Providing mentoring and development to all employees as this is critical for the
  • success of the restaurant and the company.

  • ? Teaching and coaching staff daily.
  • ? Hiring FOH staff.
  • ? Training and onboarding new hires
  • ? Managing poor performers to improvement or out of the organization
  • Facility and Equipment

  • ? The GM is responsible for helping the daily upkeep of the physical restaurant / kitchen, specifically :
  • ? Providing a daily walk through of the FOH & BOH to determine areas needing attention or repair.
  • ? Assisting with upgrades in a timely, well thought out way.
  • ? Keeping leadership informed of all necessary repairs and logging repairs and Maintenance.
  • This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.

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    General Manager • Boston, MA, US

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