Training Content Specialist Job at Openwork in Atlanta

Overview

At Openwork, we believe great training is the foundation for growth. We’re looking for a Training Content Specialist who can take complex processes, fact-find with subject matter experts, and turn that information into engaging, easy-to-use training programs for our leaders and teams in the field.

This role is not about “fluff” or theory - it’s about building clear, directional, and highly usable training content that empowers our managers to confidently coach their teams. If you’re the kind of person who loves creating structured training guides, designing interactive activities, and seeing a program go from idea to finished product, this role is for you.

WHAT YOU’LL DO

• Interview internal stakeholders to gather information and requirements for new training programs.
• Develop clear, structured content — from SOPs and process guides to multi-chapter training decks.
• Strategize and plan training rollouts (e.g., define chapters, timelines, deliverables, and tracking in Google Sheets).
• Create engaging and interactive training using adult learning principles — quizzes, activities, and practical exercises.
• Design materials primarily in Google Slides; support delivery through recorded video training and some live sessions as needed.
• Collaborate with leaders and market managers to ensure training content is practical, directional, and easy to implement in 1 : 1 coaching sessions.
• Build scalable, repeatable training resources that evolve from “textbook” style content (phase one) to interactive video and live training (phase two).

WHO THRIVES HERE

REQUIREMENTS

WHY THIS ROLE MATTERS

At Openwork, you’ll play a critical role in shaping how we train and grow our people. You’ll have the opportunity to design engaging, high-impact programs that directly support leaders in the field and make their jobs easier. As part of a fast-growing company that’s reimagining staffing and workforce development, you’ll be at the forefront of building scalable training from the ground up. We offer competitive pay, a collaborative environment, and opportunities to grow your career in Learning & Development.

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