Medical Administrative Assistant- AZ
This job posting is a hub which means we are looking for candidates to fill open MAA positions across Mayo Clinic in Arizona, including but not limited to :
- Community Internal Medicine - Scottsdale Campus
- Dermatology - Scottsdale Campus
- ENT (Otorhinolaryngology) - Phoenix Campus
- Medical Administrative Assistant Float Team - Multiple Locations
- Orthopedic Surgery - Phoenix Campus
- Pain & Rehabilitation Clinic - Phoenix Campus
- Rheumatology - Scottsdale Campus
- Women's Health Internal Medicine - Thunderbird Campus
Functions as an ambassador of the practice by serving as a liaison to patients, internal and external referring physicians, and all allied health staff who interact with the department / division.
Provides superior customer service through the handling of a high volume of telephone calls. Must possess a good understanding of the unique characteristics and operations of the department / division in order to proficiently support the practice.
Principal functions include facilitating patient access, appropriately responding to patient inquiries, and accommodating referring physician requests.
Additional duties may include but are not limited to routing patient concerns appropriately, calendar and schedule maintenance and handling physician mail.
During the selection process, you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience.
During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding.
You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording.
The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps.
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