Family Navigator

Make a Meaningful Impact One Family at a Time

At Catholic Charities of Central Colorado, we believe that strong families build strong communities. As a Family Navigator , youll be the first point of hope and support for families navigating tough times helping them find stability, access critical resources, and move toward long-term well-being.

This is more than a job its a chance to walk alongside families with compassion and care. Youll connect them to services that match their goals and needs, remove barriers standing in their way, and provide steady, strengths-based support when its needed most.

You'll conduct intakes and assessments, collaborate with partners across the community, and offer hands-on help that truly makes a difference all while being backed by a passionate, trauma-informed team that believes in growth, equity, and continuous learning.

If youre flexible, adaptable, people-centered, and ready to be part of meaningful change, we want to meet you. Evening and weekend availability may be needed to best serve families but your time, talents, and dedication will be supported along the way with paid training, team collaboration, and opportunities to grow.

Essential Duties

Key tasks and responsibilities to be performed in the role.

Client Intake & Assessment

• Conduct intake screenings and assessments for families who are seeking emergency assistance to include homeless prevention support in order to maintain current housing and stability.
• Review and self-assign requests and need from families that come through Initial Contact, Info and Family Support emails.

Case Management & Follow-Up

Data, Documentation & Reporting

Client Engagement & Community Partnerships

Growth Pathway

How to advance within the role.

Case Manager I

Typically requires a bachelor's degree and 0 to 2 years of experience in the role.

Performs work under direct supervision.

Handles basic issues and problems and refers more complex issues to higher-level staff.

Possesses beginning working knowledge of subject matter.

Case Manager II

Typically requires a bachelor's degree and 2 to 4 years of experience in the role.

Performs work under general supervision.

Handles more complex cases.

Possesses solid working knowledge of subject matter.

Has successfully completed all required training and consistently demonstrates solid working knowledge and independent application of case management competencies, principles, policies, and procedures.

Provides leadership, coaching, and / or mentoring to junior staff (i.e., Case Manager I, Site Coordinator, Volunteers, Interns)

May serve as the organizations representative in community and partner settings.

May provide case management leadership and coverage in the absence of team members, including leadership roles.

Exhibits team leadership through a servant-leader approach; proactively steps in to support team needs across functions and departments, offering constructive feedback and fostering collaboration.

Competencies

Skills, behaviors, and abilities necessary to succeed in the role, but not required for eligibility.

Success in this role is built on a culture of continuous learning and early, ongoing feedback. A strong foundation in key competencies is important, along with the willingness to grow through experience. Training is provided during work hours many of them are self-paced and require motivation, time management, and the ability to reflect on and apply new knowledge and skills to support positive outcomes for clients.

This description is not intended, and should not be construed, to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with this job. It is intended to be an accurate reflection of the principal job elements essential for making compensation decisions.

Requirements

Minimum requirements to be eligible for the role.

Education & Experience

Alternatively,

Knowledge & Skills

Other Requirements

Work Environment

This description is not intended, and should not be construed, to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with this job. It is intended to be an accurate reflection of the principal job elements essential for making compensation decisions.

Compensation

The salary range for this position is $20.60 - $23.60 per hour . Salary is determined based on the applicants incoming skills and experience, and the budget at time of hiring.

Position Classification

Benefits

17 holidays (approximate) annually

Employee Assistance Program

Short-term Disability Insurance after 30 days of employment

Pension Plan (6% of wages plus interest) with 20% vesting after each year of service

Equal Employment Opportunity

Catholic Charities is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants or employees on the basis of age 40 and over, race (including traits historically associated with race, such as hair texture and length, protective hairstyles), color, national origin or ancestry, gender expression, sex, sexual orientation, gender identity, gender expression, religion, creed, national origin, pregnancy, childbirth or any related conditions, disability, marital status, military status, genetic information, or any other status protected by applicable federal, state, or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individuals work performance or creating an intimidating, hostile, or offensive work environment.

Applicants and employees need not be Catholic. However, all employees are governed by Canon Law or the teachings of the Catholic Church.

Compensation details : 20.6-23.6 Yearly Salary

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