Safety & Training Supervisor

Transportation Training Manager

National Express companies share a strong commitment to provide the highest level of transportation safety, quality transportation, outstanding customer service and positive employee relations. Our corporate headquarters, located in Lisle, Illinois, houses the administrative and corporate support functions for the organization. Our 250+ local customer service centers (CSCs) are supported by regional operations teams located throughout North America. Learn more at nellc.com.

Responsibilities :

Lead, design, develop and implement initial and recurrent training programs for transportation personnel.

Supervise driver trainers, by establishing objectives, standards, work schedules and accountability for job performance.

Proactively recruit individuals to apply and train them to become School Bus Drivers

Provide classroom instruction and behind the wheel training of applicants and bus drivers to ensure successful completion of training and testing; recommend upgrades as necessary

Provide on-going training and performance evaluations for all Driver employees

Administer and maintain Company random drug / alcohol testing and pre-employment drug / alcohol testing program in conjunction with corporate office.

Develop and conduct regularly scheduled Driver Safety Meetings.

Assume primary responsibility in responding to personal injury and vehicle accidents by on-scene investigation and preparing and submitting reports to the corporate office in accordance with Company policy.

Investigate customer service complaints relative to safety issues and take appropriate corrective action.

Administer and maintain Company Safe Driver Award Program.

Exhibits the highest ethical best practices and personal integrity; Shares concerns about suspicious or inappropriate behavior with their supervisor or manager.

Other duties as assigned

Qualifications :

High School diploma or equivalent. Some college preferred.

3 years as a Trainer in school bus transportation industry desired

Supervisory experience preferred; specifically experience supervising / training a driver workforce

Must complete state certification program or Durham's Training Academy for school bus driver instructor. Equivalent work experience as a Trainer can be substituted as appropriate.

License or Certification : SBDI certification required; Commercial Driver's License with Passenger and School Bus Endorsements required;

Strong working knowledge of MS Office Software (Word, Excel, Outlook, PowerPoint, etc.) and transportation related software

Strong leadership skills and interpersonal skills

Strong organizational and group presentation skills

Well-developed multi-tasking and time management skills

Ability to provide direction, coaching and mentoring to employees while creating an environment that encourages and values input and feedback

Ability to respond to unanticipated events to ensure excellence in customer service.

Ability to Investigate claims and incidents of questionable conduct, accidents etc.

Computer literacy skills in word processing and spreadsheets

We offer medical, dental, vision, basic life insurance coverage, holiday pay, and PTO accrual. Additionally, employees are able to enroll in a retirement savings plan.

National Express has a zero-tolerance policy on conduct that is incompatible with its policies and values, including sexual exploitation and abuse, harassment, abuse of authority, and discrimination. National Express is committed to promoting the protection and safeguarding of all children and passengers.

National Express LLC's independent subsidiaries and affiliates are an equal employment opportunity (EEO) employer