Program Manager (Senior Companion Program)
Job Category : SENIOR SERVICES
Requisition Number : PROGR002033
Full-Time
On-site
Salary : $50,000 - $55,000 per year
Location : New York, New York, NY, USA
Description
Job Overview :
Division / Department : Older Adult Services / Senior Companion Program
Work Schedule : 35 hours per week, Regular Full Time (8 : 30am 4 : 30pm)
Pay Type : Salary
Exemption Status : Non-Exempt
Organizational Overview : Henry Street Settlement opens doors of opportunity to enrich lives and expand human progress for Lower East Side residents and other New Yorkers through social services, arts, and health care programs. Building on its 130-year legacy of innovation and effective programming, Henry Street offers more than 50 programs and is one of New York City's largest social service agencies.
Position Overview :
We are seeking a bilingual (English / Spanish), detail-oriented professional with strong proficiency in Microsoft Word and Excel to join our team. The ideal candidate will be able to work independently and support a wide range of administrative and programmatic functions. The role will also collaborate with the Program Director to build and maintain partnerships with city-wide agencies. Additional duties include preparing and submitting volunteer stipend check requests to Accounts Payable, reconciling stipend checks with internal spreadsheets, and distributing checks to volunteers on a bi-weekly basis. The candidate will coordinate activities with other Henry Street Settlement (HSS) departments and divisions.
Qualifications :
- Associate's degree required; bachelor's degree preferred
- Bi-lingual English / Spanish required
- Strong writing, organizational and communication skills
- Detail oriented
- Strong interpersonal and communication skills
- Must be able to work independently
- Proficiency in Microsoft Word and Excel
- Ability to travel within the 5 boroughs
Responsibilities :
Manage general administrative duties : answering phones, fax, coordinating mail to and from main office and communicating with station supervisors as neededSubmit volunteer stipend check request to accounts payable, reconcile stipend checks against spreadsheets and distribute to volunteers on a bi-weekly basisCoordinate with other Henry Street Settlement (HSS) departments and divisionsAttend quarterly supervisor meetings and record minutesMaintain hard copy and electronic volunteer records : program applications, care plans, letters of agreement, annual appraisal, annual income reviewCorrespond with current volunteers : send application packets to prospective volunteers; check references; schedule new volunteers for orientation training, record all volunteer hours in excel spreadsheet & electronic databaseAssist Program Director with new volunteer trainings and assist in training developmentAlong with Program Director, develop and implement in-service training courses, education events, cultural tours, health workshops etc.Conduct biannual surveys and work with volunteers to receive client feedback on volunteer performanceSend monthly client training reminders and other mailings as neededLiaise with Advisory Council regarding quarterly meeting reminders and minutesAct as task supervisor and oversee SCP and SYEP internsWork with Program Director to collaborate with city-wide agencies for partnershipsAssist with community outreach for recruitment and to raise program awarenessParticipate and assist with event planning- in relation to two major annual volunteer Recognition EventsAssist with communication and ongoing training of site supervisors to establish program guidelines and responsibilities.Other related duties as assigned by Program Director or Senior Director
Essential Physical Job Functions :
Must be able to travel within the five boroughs via public transportationMust be able lift and carry 15lbs