EIOT SUPERVISOR

APPLICANTS MUST BE PERMANENT IN THE BENEFITS OPPORTUNITY SPECIALIST (BOS) CIVIL SERVICE TITLE FOR AT LEAST ONE YEAR. THIS IS A PROVISIONAL APPOINTMENT WHEN A TEST BECOMES AVAILABLE IN THE ASSOCIATE BENEFITS OPPORTUNITY SPECIALIST (ABOS) TITLE YOU MUST TAKE AND PASS THE EXAM TO REMAIN IN THE ABOS TITLE.

This exciting new initiative is an early intervention referral process designed to provide referrals for emergency rental assistance services and / or legal services to families and individuals who are in Housing Court and / or who are at risk of eviction and homelessness. The referrals would be designed to ensure that families and individuals especially those who are identified as vulnerable populations who require legal services would be able to obtain them and / or would be evaluated for an emergency rental assistance grant and other assistance if needed.

Homelessness Prevention Administration (HPA) is recruiting for one (1) Associate Benefits Opportunity Specialist I to work in the Landlord Management Unit who will :

• Supervise 10 BOS staff who review and assess referrals for program eligibility
• Refer clients to a legal services provider when necessary and to eviction prevention services including emergency housing grants HomeBase services and financial management
• Assist in the development of anti-eviction / housing intervention plans for referred participants and handle emergencies / special problems and the execution of specific strategies designed to help participants remain in permanent housing and achieve self-sufficiency.
• Provide guidance assistance and day to day training to the BOS
• Prepare reports and maintain referral logs relating to the activity and statistics of the unit
• Collect and compile information utilizing Excel Spreadsheets as a record keeping mechanism
• Assist with day-to-day assignment of work products
• Adhere to and ensure that BOS adhere to established deadlines
• Retrieve work from various EIOT mailbox for distribution to staff.

Work Location : 109E.16th street 10th floor

Hours : 9am-5pm

ASSOCIATE BENEFITS OPPORTUNITY - 56316

Qualifications :

1. A four-year high school diploma or its educational equivalent and three years of

full-time satisfactory experience working directly in social / human services or a

related setting providing either :

a) client services.

b) employment planning / counseling services which involves job development

skills assessment and employment placement or other economic

opportunity programming.

2. A baccalaureate degree from an accredited college; plus eighteen months of full1time satisfactory experience working as a Benefits Opportunity Specialist; or

3. A baccalaureate degree from an accredited college; plus eighteen months of full1time satisfactory experience as described in one (1) above.

4. College credit from an accredited college may be substituted for this experience

on the basis of 60 semester credits for 9 months of the work experience described

above. However all candidates must have at least 18 months of full-time

satisfactory experience working as a Benefits Opportunity Specialist or performing

social / human services work as described in one (1) above.

Additional Information :

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic including but not limited to an individuals sex race color ethnicity national origin age religion disability sexual orientation veteran status gender identity or pregnancy.

Remote Work : No

Employment Type : Full-time

Key Skills

Restaurant Experience,Customer Service,Hospitality Experience,Management Experience,Mediation Experience,Guest Services,Merchandising,Experience with Children,Leadership Experience,Mentoring,Supervising Experience,Neonatal Ventilator

Experience : years

Vacancy : 1