Are you a seasoned quality expert who thrives on owning and driving Quality Assurance Operations strategy for mission critical software applications? Kinsale Insurance is looking for a Lead Quality Assurance (QA) Operations Analyst to lead the design and execution of QAOps practices that integrate testing seamlessly into our Agile development and CI / CD pipelines, ensuring high-quality, reliable, and scalable business solutions.
Founded in 2009 and headquartered in Richmond, VA, Kinsale Insurance Company is a leading excess and surplus (E&S) lines carrier. We provide insurance solutions for high-risk and complex property, casualty, and professional accounts that are not served by the standard market.
Key Responsibilities :
QAOps Leadership
- Define, implement, and evolve the QAOps strategy across application development teams
- Drive shift-left testing, CI / CD automation, and continuous quality practices
- Evolve and evangelize best practices for test data management, environment strategy, and persistence validation
Testing Strategy & Execution
Lead functional, component, integration, and end-to-end testing for custom insurance applications and servicesOversee database persistence checks for Oracle and PostgreSQL environmentsEnsure business logic and rules are validated appropriatelyMaintain high-quality acceptance criteria traceability through Jira XRAY and markdown documentationTeam Leadership & Collaboration
Mentor QA engineers and embed quality culture within Agile teamsCollaborate with Software Developers, Product Owners, and DevOps Engineers to ensure end-to-end coverage of business flowsChampion risk-based testing approaches to prioritize critical underwriting functionsAutomation & Tooling
Drive adoption of test automation frameworks for functional, API, and regression testingIntegrate automated tests into CI / CD pipelines to ensure rapid feedback loopsMaintain dashboards and reporting mechanisms in Jira XRAY for test coverage, pass / fail trends, and defect leakageContinuous Improvement
Track metrics to measure and improve quality effectiveness (defect density, test effectiveness, regression stability)Foster innovation in QAOps practices, including observability-driven testing and resilience validationConduct retrospectives and introduce continuous improvements to QAOps processesRequired Skills & Experience
7+ years in Quality Assurance or Software Engineering, with at least 3 years in a QAOps or QA leadership roleStrong knowledge of Agile and DevOps practices, with proven experience embedding QA into CI / CDExpertise in functional, API, integration, and end-to-end testingHands-on experience with Jira XRAY (or equivalent test management tools)Strong knowledge of database persistence validation (Oracle and / or PostgreSQL preferred)Experience leading QA teams in underwriting or insurance systems preferredProficiency with automation frameworks (e.g., Selenium, Cypress, Rest Assured, PyTest, Playwright)Excellent communication and stakeholder management skillsNice-to-Have
Experience with rating engines, quoting workflows, or policy administration systemsKnowledge of contract testing (e.g., Pact) and observability-driven testingFamiliarity with GenAI tools and servicesFamiliarity with cloud-based test environments and containerized execution (Docker / Kubernetes)At Kinsale we offer the following great benefits :
Competitive salary with performance-based bonus opportunitiesSingle and Family Health, Dental and Vision Insurance plans with HSA funds contributedShort-Term and Long-Term disabilityLife InsuranceMatching 401(k) which starts on your first paycheckGenerous Paid Time Off and HolidaysEducation dollars for training and certificationsPromotion from within the company with clear goals and developed career pathsKinsale values strong financial responsibility. A credit check will be conducted as a part of the selection process for roles that require sound judgement, trustworthiness, or access to sensitive information.
Equal Opportunity Employer
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