Job Description
About the job
Join with a Top 10 U.S. Travel Agency!
Recent Accolades :
- Over $80 Million in 2021 travel sales / on track for $120M in 2022
- 3rd largest booking agency with Disney
- #1 with Expedia
- Premier CLIA member
- Delta Vacation Diamond Elite
Are you self-motivated with a passion for travel? Are you self-accountable and would you like the flexibility to manage your time and choose your own hours?
We are looking for people to work remotely as Travel Agents. The ideal candidate should have great interpersonal and communication skills, is well organized, good with computers, has high attention for detail, likes to learn, is coachable, can multi-task, and is goal oriented. Some personal travel experience is also helpful.
Free online training towards your certificationGreat travel perksPart-time or Full-timeMake your own hours.No sales quotaComputer or smartphone requiredRequirements
Description :
Research and recommend vacation destinations to clientsPlan and arrange tour packages, excursions, and activitiesPrepare quotes and review with clients in order to close bookingsCreate social media marketing posts and creative fliersParticipate in various marketing activitiesAttend daily training and webinarsComplete certification training curriculums and attain specialization certificationsBook online domestic and international travel packages including cruises, hotel, air, car, activities, and event ticketsCreate itineraries and invoicesFollow-up with clients and prepare them for their travel eventRequired / Preferred Skills
The ideal candidate should have some or all of these skills :
Self-motivatedOrganizational skillsTime ManagementSales experienceCustomer ServiceGood communication skillsEnjoys researchGood at problem solvingGoal orientedIs comfortable working independently and can complete self-paced online trainingMust have a computer or smartphoneGood typing with good grammar skills.Qualifications :
A high school diplomaAuthorized to work in the U.S. and have a social security numberOver the age of 18 years old
You are computer savvy with the ability to navigate between multiple systems and web browsers,Benefits
Benefits
Fully remoteFlexible work scheduleTravel perks and discounts including a free cruise for two,Uncapped earning potentialUnlimited training and supportHave access to regular incentives for trips, cash and prizesErrors and Omission insurance
Management Opportunities with Bonuses
Requirements
Responsibilities :
Travel Planning : Collaborate with clients to understand their travel preferences and requirements. Create customized travel itineraries, including flights, accommodations, transportation, and activities.Booking Management : Handle the end-to-end process of booking flights, hotels, rental cars, and other travel-related services. Ensure accuracy and efficiency in all reservations.Communication : Maintain regular communication with clients to provide updates, answer inquiries, and address any concerns. Establish and nurture strong relationships with travel partners.Problem Resolution : Proactively identify and resolve any issues that may arise during travel, such as flight delays, cancellations, or changes to itineraries. Provide timely and effective solutions to ensure a positive experience for clients.Training : Attend live and online training programs and meetings to earn travel industry certifications to gain knowledge and comprehension in booking travel for clientsDocumentation : Manage all travel-related documentation, including tickets, confirmations, and itineraries. Ensure that clients receive all the necessary information before their journey.Travel Trends and Updates : Stay informed about the latest travel trends, regulations, and updates. Provide clients with relevant information and recommendations to enhance their travel experience by email and follow-up by phone to ensure thorough comprehensionSocial Media and Marketing - Utilize the latest trends in social media to attract and obtain clients.Customer Service : Deliver exceptional customer service to build and maintain a positive reputation. Address client feedback and continuously seek ways to improve the travel coordination process. Qualifications :Previous experience in customer service, sales, or other related fieldsAbility to build rapport with clienteleAbility to prioritize and multitaskGood at researchAble to work independentlyGoal orientedPositive and professional demeanorTime management and organization skillsSelf-starter, positive mind-set, self-motivatedExcellent written and verbal communication skillsMust have computer and reliable internetMust be 18 years or olderAuthorized to work in the U.S.