KP732 - Full-Time Director of Residences Bay Area / Montana / Tahoe

Elite Director Of Residences

An elite director of residences is sought to oversee an estate in the Bay Area, CA (primary), with oversight of residences in Montana and Tahoe. The schedule will be full-time, on-site in the Bay Area, with travel as required. The director of residences will serve as the first point of contact for all household operations across multiple properties, including a newly constructed Bay Area primary residence and residences in Montana and Tahoe. This role requires a highly skilled professional who can oversee daily operations, manage staff and vendors, and ensure seamless functionality of all estate systems while fostering a five-star standard of service for the principals, guests, and family.

The family has an established household team in place (assistant, nannies, housekeeper). The Director will be responsible for managing, training, and developing this team, while also leading recruitment and onboarding for any additional staff needed as the household continues to evolve. This includes oversight of maintenance and capital projects, and serving as liaison between the principals, personal team, and property staff to guarantee consistent service excellence across all homes. Superlative out-of-state applications are welcome - relocation assistance will be provided for the right candidate.

Responsibilities

Estate Operations & Oversight

• Establish and maintain Standard Operating Procedures (SOPs) for all residences, ensuring consistency and excellence.
• Oversee all estate systems including HVAC, AV / IT, security, solar / battery, pool, landscaping, and specialty finishes.
• Develop preventive maintenance calendars tied to seasonal, manufacturer, and regional requirements.
• Maintain as-built plans, equipment manuals, and vendor service logs in both digital and physical formats.
• Provide timely reporting on property conditions, completed work, upcoming needs, and budget status.
• Identify opportunities to improve household systems, proactively address inefficiencies, and ensure the properties are maintained to the highest standard.

Staff Leadership & HR

Vendor & Contractor Management

Hospitality & Principal Support

Financial Oversight

Qualifications

Requirements

Salary and Benefits