Bilingual Customer Service Agent

A company is looking for a Bilingual - Customer Service - Remote Agent.

Key Responsibilities

Respond to incoming calls and provide friendly assistance

Help customers resolve simple issues and submit support tickets as needed

Schedule appointments and guide customers through next steps

Required Qualifications

A quiet workspace and reliable high-speed internet

A computer (Windows) with preferably two monitors and USB wired headphones

A high school diploma or GED

Ability to pass a background check

Availability Monday to Friday from 9 : 00 AM to 6 : 30 PM EST