Overview
Process Improvement Consultant. Job Locations : US-Remote | US-TX-San Antonio.
Job Description details include : tracking high-priority initiatives, continuous process improvement, program dashboards, strategic planning, business rules, processes, metrics, policies, standards, and other administrative tasks. This role provides an opportunity to help shape education for active duty service members and healthcare professionals on a global scale.
Responsibilities
- Tracking and working high priority initiatives, identifying obstacles, risks, and opportunities, presenting updates / materials to senior division, program, and government officials.
- Promoting continuous process improvement and standardization by identifying gaps in service, training, or other processes and drafting, developing, and / or updating business documents and requirements.
- Coaching, consulting with, and assisting the client in project coordination (e.g., stakeholder report), program dashboard creation and maintenance, process improvement, and strategic planning.
- Developing, maintaining, and training end-users on how to use program dashboards.
- Developing automated workflow processes to track progress and streamline operations.
- Assisting in the creation and establishment of a Process Asset Library, creating templates and documentation to support project management and education initiatives.
- Assisting with the enterprise risk management program and training on identification, mitigations, and best practices.
- Providing decision support through data gathering, information analysis, and presenting considerations to relevant stakeholders.
- Supporting Commercial-Off-the-Shelf (COTS) integrations.
- Maintaining current, accurate listings of outward-facing IP addresses for authentication.
- Conducting research and analysis to develop white papers, briefings, SOPs, Procedural Instructions (PI), and executive summaries.
- Developing concise, professional, and compelling executive presentations on major initiatives.
- Supporting organizational planning and coordination for a wide variety of summits, initiatives, and educational opportunities.
- Coordinating with offsite, remote, and / or external organizations, teams, and / or vendors to conduct data calls, complete tasks, and manage initiatives.
- Identifying and managing ad hoc strategic projects.
- Assisting with research on policies and emerging regulations and providing analyses and recommendations.
- Assisting in facilitation and coordination of high-level meetings, ensuring read-aheads are relevant, quality checked, and minutes are submitted on time.
- Providing administrative support for meetings and conferences (meeting minutes, notes, action items, etc.).
- Updating and maintaining multiple client SharePoint sites, dashboards, and shared drives.
Qualifications
Required :
A BA / BS degree in a related field.3+ years of experience in Business Operations, Education and Training, or a related field.Proficient in Microsoft Office applications (PowerPoint, Word, Excel, and Outlook).Excellent oral and written communication, as well as presentation skills.Ability to work independently and multi-task in a high paced environment with quick turnaround for documents, briefs, and other deliverables.Self-motivated, proactive team player that is responsive and adaptable, with the ability to support the client with minimal direction.Strong customer service and interpersonal skills.Must be able to obtain and maintain government eligibility requirements.Strong process improvement knowledge; Six Sigma preferred.A sincere interest in education and training, process improvement, and / or standardization.Experience with MS Teams, Visio, and SharePoint preferred.Experience with DHA or the Military preferred.Experience in project management, coordination, and / or related tools preferred.Experience with Power Automate and Power Apps.Experience with Process Mapping.Preferred :
PowerBI experience.LI-Remote
About Us
NetImpact Strategies Inc. (NetImpact) has been a Trusted Advisor driving impact through digital transformation for the Federal Government for over a decade. We solve complex problems with innovation and agility to create meaningful, transformative, and enduring change. As Trusted Advisors, NetImpact professionals partner with customer agencies to deliver solutions that empower them to meet their missions and strategic vision through agile, outcome-focused solutions addressing both strategic and tactical requirements.
EQUAL OPPORTUNITY EMPLOYER
NetImpact is committed to the development of a creative, diverse, and inclusive work environment. Employment decisions are based on merit, qualifications, and abilities. NetImpact does not discriminate against any person because of race, color, creed, religion, sex, marital status, national origin, disability, age, veteran status, genetic information, or any other characteristic protected by law.
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