Client Services Representative – Family Office (Evanston, IL)
Location : Evanston, Illinois (hybrid)
Employment Type : Full-Time
About the Role
Join a prestigious family office in Evanston, IL as a Client Services Representative . This is an exciting opportunity for a highly organized, detail-oriented professional who thrives in a fast-paced environment and enjoys working directly with high-net-worth clients. You’ll play a critical role in managing client relationships, supporting financial operations, and ensuring seamless coordination across tax and investment activities.
What You’ll Do
- Act as the primary point of contact for clients, providing exceptional service and daily communication.
- Manage multiple priorities and set clear expectations with clients.
- Handle daily financial operations :
- Process transfers and pay bills.
- Coordinate tax return workflows (PDF conversion, saving to client folders, sending via DocuSign).
- Order checks and manage administrative tasks.
- Assist clients with investment-related requests.
- Collaborate with the Tax Department and Managing Partner to meet strict deadlines.
- Maintain accurate records and ensure compliance with internal processes.
What We’re Looking For
Education : Bachelor’s degree in Business , Finance , or a related field.Experience : 2+ years in brokerage, banking, family office, public accounting, or law firm.Skills & Attributes : Strong organizational skills and ability to multitask in a fast-paced environment.Aptitude for working with high net worth clientele and assisting with their accounts.Deadline-driven (8 major tax deadlines per year).Comfortable working with large-scale financial transactions.Technical : Proficiency in Microsoft Office Suite and DocuSign.Preferred : Familiarity with tax processes and investment administration.Ideal Candidate
Self-starter and proactive problem solver.Go-getter who thrives under pressure and adapts quickly.Excellent communicator with strong interpersonal skills.Why Join Us?
Work with a dynamic team in a highly respected family office.Exposure to complex financial operations and high-net-worth client management.Competitive compensation and benefits package including 401k match, medical, dental, and vision.Equal Opportunity Employer / Veterans / Disabled
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