eCommerce Merchandiser

ECommerce Merchandiser

Callaway Golf is the leading manufacturer of premium golf clubs, balls, performance gear and accessories worldwide. Through an unwavering commitment to innovation, we push the limits of performance and create demonstrably superior products designed to make every golfer a better golfer.

Our company is a blend of experience and diverse backgrounds, and together we look to move the game forward, and we want top-notch people to join us in that mission!

By joining Callaway Golf, you also join part of the portfolio of brands within Topgolf Callaway Brands, an unrivaled tech-enabled Modern Golf and active lifestyle company delivering leading golf equipment, apparel, and entertainment, with a portfolio of global brands including Topgolf, Callaway Golf, TravisMathew, Toptracer, Odyssey, OGIO, and World Golf Tour ("WGT"). "Modern Golf" is the dynamic and inclusive ecosystem that includes both on-course and off-course golf.

The eCommerce Merchandiser is responsible for developing and executing merchandising strategies that drive online sales, optimize the customer journey, and strengthen the brands digital presence. This role ensures seamless execution of product launches, promotions, and content updates that maximize engagement and conversion.

You will collaborate cross-functionally with marketing, product, design, and UX / UI teams to deliver compelling shopping experiences, while leveraging data and insights to inform decisions. The ideal candidate is highly detail-oriented, analytical, and thrives in a fast-paced, collaborative environment.

Roles and Responsibilities

• Plan, build, and manage content in the CMS including landing pages, product information, and banners across the site.
• Analyze homepage performance and collaborate with design and retention marketing teams to develop and optimize content and banners that highlight priority products and maximize engagement and conversion.
• Develop and execute data-driven merchandising and promotional strategies, including personalization and targeted tactics, to drive product discovery, conversion, and revenue growth.
• Own the merchandising calendar and lead campaign planning, aligning product launches, promotions, and seasonal collections with business goals.
• Ensure accurate and timely site updates, including new product launches, promotional assets, and seasonal campaigns.
• Partner with design, UX / UI, and engineering teams to refine templates, enhance functionality, and improve the onsite experience.
• Analyze site performance and customer behavior, leveraging actionable insights to optimize the shopping experience and guide merchandising strategies.
• Monitor competitive trends and adjust merchandising strategies as needed.
• Collaborate with cross-functional partners to ensure accurate product data, pricing, and inventory availability.
• Maintain documentation of merchandising best practices, workflows, and process improvements.
• Prepare and present weekly business performance reports, providing actionable recommendations.
• Lead eCommerce improvement initiatives, identifying opportunities to enhance the shopping experience, streamline workflows, and increase cross-team efficiency.

Technical Competencies (Knowledge, Skills & Abilities)

Education and Experience

Physical Requirements / Work Environment (if applicable)