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Village Tavern
General ManagerVillage Tavern • Salem, MA
General Manager

General Manager

Village Tavern • Salem, MA
30+ days ago
Salary
$100,000.00 yearly
Job type
  • Full-time
Job description

Village Tavern Salem, an American restaurant located in the heart of the Witch City. Featuring amazing food, cocktails, live entertainment, 78 Craft Beers, 4 pool tables, Game Room, 3 full bars, and 3 private function rooms. Our company is growing fast and we need the best people to help us grow, we love to promote from within - AMAZING OPPORTUNITIES for those who work hard!



A General Manager in a restaurant oversees all aspects of restaurant operations to ensure that guests receive excellent service and that the business is running efficiently and profitably.

Key Responsibilities:

1Overall Operations Management:

  • Supervise daily restaurant operations to ensure smooth service and operations across all departments (kitchen, front-of-house, bar, etc.).
  • Monitor and improve the overall guest experience, ensuring a high standard of service and food quality.

2Financial Management:

  • Develop and manage budgets, monitor cash flow, and control costs (labor, food, and beverage).
  • Oversee financial performance, including revenue and expenses, and ensure profitability.
  • Set pricing strategies for menu items and work on cost control measures to maximize profits.

3Staff Management:

  • Hire, train, and manage all staff, including chefs, servers, hosts, bartenders, and dishwashers.
  • Create staff schedules to ensure adequate staffing during peak and off-peak times.
  • Foster a positive work culture and ensure high employee morale and retention.

4Customer Experience:

  • Ensure excellent customer service, handle complaints, and ensure guests' needs are met.
  • Create a welcoming atmosphere and maintain high cleanliness and safety standards in the restaurant.
  • Work with the kitchen and front-of-house staff to deliver a consistent dining experience.

5Marketing and Promotion:

  • Develop and execute marketing campaigns and promotional events to attract customers, especially during slow periods.
  • Manage the restaurant's online presence, including social media and review sites (e.g., Yelp, Google Reviews).

6Menu and Inventory Management:

  • Collaborate with chefs to plan and update the menu, taking into account customer preferences and cost-effectiveness.
  • Oversee inventory control and ordering to ensure ingredients and supplies are well-stocked and used efficiently.

7Compliance and Safety:

  • Ensure the restaurant complies with all local laws and regulations, including health, safety, and food handling codes.
  • Manage alcohol licenses and ensure the responsible service of alcohol.
  • Conduct regular health and safety inspections to ensure cleanliness and operational standards.

8Strategic Planning and Growth:

  • Work with restaurant owners or senior management to plan and implement strategies for growth.
  • Manage restaurant expansion or renovation projects as needed.

9Nightlife Management:

We have a vibrant nightlife and needs to ensure Nightlife Manager/Head of Security is creating a safe and fun environment for our guests


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General Manager • Salem, MA

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