Dining Room Host/Hostess

Oaks Senior Living is currently recruiting a kind hearted Host/Hostess who has a passion for working with seniors at our new community Oaks at Eagles Landing in Stockbridge, GA. Our culture centers around a Person Centered Lifestyle with great core values and a dedication to enrich the lives of those we serve . Oaks Senior Living inspires team members to excel, rewards for excellence and creates a work environment where all are trusted and empowered with a sense of ownership. Extremely rewarding opportunity with growth potential!

Position Summary:

Host/Hostess ensures residents receive freshly prepared meals served restaurant-style throughout the day in a professional, caring manner in accordance with federal and state regulations and Oaks Senior Living dining standards.

Assists residents and guests with all aspects of restaurant-style meal service for the Main Dining Room. Sets tables, takes food and beverage orders, serves residents and guests, and clears tables. Ensures dining room is vacuumed, tables cleared and cleaned, and tables reset after each meal service assigned.

Qualifications:

1. Experience working for large groups
2. Desire to work with older adults
3. Ability to read, write, and speak English
4. Friendly, caring disposition
5. Must be 18 years of age
6. Must have a satisfactory criminal history check
7. Must have physical exam by a licensed physician
8. Must have a negative drug screen
9. Must be able to react in an emergency

Primary Responsibilities:

Dining Service

1. Serve food in accordance with nutritional guidelines, local health department regulations, and resident's individual prescribed diet and food preferences
2. Assist care partners with serving quality meals during main meal times in main dining room
3. Serve resident and guest meals in accordance with Oaks All Day Dining program
4. Assist in fostering residents' independence with eating by providing adaptive equipment when needed
5. Ensure healthy snacks are set out at appropriate and scheduled times
6. Acquaint new residents with menus, seating, and dining options and hours
7. Ensure that food is delivered on time and in a pleasant manner
8. Ensure Resident food needs and preferences are known and are being honored
9. Take resident orders for meals on a daily basis
10. Responds to customer service requests and complaints
11. Notify Food Service Director or Lead Cook of any malfunctioning kitchen equipment or appliances
12. Clean and sanitize tables, chairs, condiment containers, and equipment used in the dining room
13. Vacuum dining room after each main meal setting
14. Spot clean carpet as needed
15. Wash and prepare linen napkins for place setting
16. Communicate resident likes and dislikes to Food Service Director for menu planning purposes and resident satisfaction
17. Inform kitchen staff if residents will be out of community at meal time
18. Inform kitchen staff when resident would like to have a meal outside of scheduled meal times
19. Inform kitchen staff when guest will be joining for meal
20. Create a strong sense of team work and cooperation among all staff
21. Ensure table settings are complete and have fresh condiments for the service
22. Prepare and serve beverages including refilling coffee, tea and other beverages during main meals and throughout the day in accordance with Oaks All Day dining program
23. Observes changes in resident status, needs or preferences and communicates them appropriately to Wellness Director
24. Assist care partners with clearing dining tables during main meal times
25. Reset dining tables with place settings and ensure salt and pepper shakers are clean and full, sugar packets and creamers are replenished immediately following meal times
26. Other duties as assigned

Regulatory Compliance and Sanitation

1. Ensure compliance with local health department regulations and the Oaks Senior Living policies and procedures
2. Maintain a clean, organized, and safe dining room environment
3. Ensure proper storage and handling of food in accordance with infection control standards
4. Maintain CPR & First Aid certification.

Knowledge Requirements

1. State food handling and kitchen regulations
2. OSHA Standards
3. Fire and Safety Procedures

Reports to: Food Service Director

Physical Job Requirements

To fulfill job requirements, employee must be able to perform key physical task for extended periods of time. Proper body mechanics and safety measures as prescribed by the residence must be used. In a typical eight- hour day, employee will:

1. Stand/walk up to eight hours a day
2. Sit up to two hours a day
3. Frequently support up to 30 pounds
4. Frequently lift/carry up to 50 pounds
5. Frequently kneel, bend, and reach