Talent.com
PT Customer Service Leader

PT Customer Service Leader

Hannaford SupermarketsGray, ME, United States
22 days ago
Job type
  • Full-time
Job description

Category / Area of Expertise : Retail Operations

Job Requisition : 455105

Address : USA-ME-Gray-130 Shaker Rd

Store Code : Store 08251 Front End (5151685)

Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested.

DUTIES AND RESPONSIBILITIES

  • Observe and follow all company policies and established procedures.
  • Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy.
  • Assign fixed activities to front end and service desk / kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets
  • Assist in special projects and perform other functions as assigned by supervision.
  • Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards.
  • Observe security standards by staying alert and being aware of customers' actions and behavior. Report to manager or security any abnormal behavior.
  • Secure front-end change drawer at all times when leaving it unattended; protect company assets at all times.
  • Maintain general housekeeping and sanitation standards in compliance with store policy and state and local health regulations on a regular, ongoing basis.
  • Frequently, perform cashier and / or bagging functions
  • Frequently, perform service desk / kiosk and if trained, bookkeeper functions
  • Perform all other duties as assigned.

QUALIFICATIONS

  • Effective communication and customer service skills.
  • Must meet minimum age requirements to perform specific job functions (18 years of age).
  • Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
  • Demonstrated ability to perform the technical requirements of cashier and service desk / kiosk.
  • Prerequisite Training :

  • Service Desk / Kiosk Stores : Completed Cashier / Service Associate and Service Desk / Kiosk training packets
  • Non-Service Desk / Kiosk Stores : Completed Cashier (non-service desk / kiosk) training packet
  • Physical Requirements

  • Perform repetitive hand and arm motions while standing / walking the majority of the shift.
  • Bend and lift products weighting up to 15 pounds continuously, 25 pounds frequently and 50 pounds on occasion.
  • Push or pull up to 75 pounds on occasion.
  • Work in and out of inclement weather when necessary.
  • Gather up to five shopping carts and push them to designated areas.
  • Be able to handle a variety of substances associated with cleaning materials, packaging materials, fresh fruits, vegetables, house plants / flowers and household cleaners.
  • Have sufficient visual acuity to check identification cards, checks, invoices and other written documents.
  • PREFERRED REQUIREMENTS

  • Promote customer goodwill by providing high standards in customer service and resolving issues quickly and courteously.
  • Maintain effective work schedules for front-end & service desk / kiosk associates to meet business traffic requirements and minimize customer inconvenience.
  • Handle cash pickups and change orders as requested and log as required.
  • Verify all customer IDs presented and observe store policies pertaining to the acceptance of checks, and the sale of tobacco / alcoholic beverages.
  • Provide customers and associates with hassle-free refunds while applying all applicable guarantees
  • Supervise performance of all duties and responsibilities of all front-end and service desk / kiosk associates as assigned by Manager of Customer Service
  • Treat all associates with fairness, dignity, and respect. Provide recognition of accomplishments and offer constructive counseling when necessary.
  • Must be able to meet the physical requirements of the position, with or without reasonable accommodations.
  • Salary range is between $ 17.35 - $24.75 Hrly

    Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.

    Create a job alert for this search

    Customer Service Leader • Gray, ME, United States

    Related jobs
    • Promoted
    Customer Service Representative - PT

    Customer Service Representative - PT

    Avis Budget GroupPortland, ME, US
    Full-time +1
    Avis Budget Group Job Opportunity.Monthly Commission Opportunity Shift Premium May Apply.Immediately hiring! If the idea of spending the day sitting behind a desk in a call center or working as a c...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Return Representative - PT

    Customer Return Representative - PT

    Avis Budget GroupPortland, ME, US
    Full-time +1
    Job Opportunity At Avis Budget Group.Immediately hiring! We are now seeking driven and energetic people, like you, to join our growing Avis Budget Group enterprise. You'll be an appreciated and valu...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Specialist

    Customer Service Specialist

    AAAAuburn, ME, US
    Full-time
    We are looking for someone who will thrive in a sales and service environment by cross-selling and upselling products.This is an exciting career opportunity in our branch network and ideal for cand...Show moreLast updated: 13 days ago
    • Promoted
    Customer Service / Lot Attendant

    Customer Service / Lot Attendant

    U-HaulPortland, ME, US
    Full-time
    Customer Service / Lot Attendant.Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative.As a Custom...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Supervisor

    Customer Service Supervisor

    Oldcastle BuildingEnvelope, Inc.Westbrook, ME, US
    Full-time
    The Customer Service Supervisor is focused on fostering a teamwork environment and reports to the Regional Customer Service Manager. This role is onsite with the Customer Service team in Westbrook, ...Show moreLast updated: 30+ days ago
    • Promoted
    Full-Time Customer Service Supervisor

    Full-Time Customer Service Supervisor

    Kohl'sWestbrook, ME, US
    Full-time
    In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service. You will teach, coach, develo...Show moreLast updated: 30+ days ago
    • Promoted
    Care Team Patient Services Representative - Portland

    Care Team Patient Services Representative - Portland

    Martin's Point Health CarePortland, ME, US
    Full-time
    Join Martin's Point Health Care.An innovative, not-for-profit health care organization offering care and coverage to the people of Maine and beyond. As a joined force of "people caring for people," ...Show moreLast updated: 9 days ago
    • Promoted
    Packaged Gases Customer Service Representative -LEWISTON

    Packaged Gases Customer Service Representative -LEWISTON

    MATHESONLewiston, ME, US
    Full-time
    Manages sales campaigns with the intent of either scheduling appointments for sales to improve sales productivity or by gaining business via direct quote / follow up. Assesses customer satisfaction wi...Show moreLast updated: 30+ days ago
    • Promoted
    interim Team Leader

    interim Team Leader

    Tractor SupplyPortland, ME, US
    Temporary
    The Interim Team Leader assumes the responsibilities of a Team Leader on a temporary basis.The Interim Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with th...Show moreLast updated: 20 days ago
    Customer Service Representative - Urgently Hiring!

    Customer Service Representative - Urgently Hiring!

    LoanMax Title LoansPortland, ME, United States
    Full-time
    We are hiring for our 544 Deering Ave.Customer Service Representatives.Full Time Positions- Monday to Friday 10am to 6pm. Saturday schedule of 9am to 3pm.Best of all Never Work on Sundays!.Must be A...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Outfitter

    Customer Service Outfitter

    Bass Pro ShopsScarborough, ME, US
    Part-time
    The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, p...Show moreLast updated: 30+ days ago
    • Promoted
    Team Leader

    Team Leader

    Tractor SupplyPortland, ME, US
    Full-time
    The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by delivering a Legendary Customer ...Show moreLast updated: 25 days ago
    • Promoted
    Director-Rehab Asst PT

    Director-Rehab Asst PT

    Powerback RehabilitationWestbrook, ME, US
    Full-time +1
    At Powerback, we're on a mission to improve lives.As the leader in physical, occupational, speech, and respiratory therapies, we help older adults stay active and thrive while providing essential t...Show moreLast updated: 30+ days ago
    • Promoted
    Retail Customer Service / Balloon

    Retail Customer Service / Balloon

    MichaelsAuburn, ME, US
    Full-time +1
    Deliver friendly customer service, help customers shop our store, and find what they're looking for.Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and...Show moreLast updated: 30+ days ago
    • Promoted
    Lead Customer Service Representative, Full or Part Time

    Lead Customer Service Representative, Full or Part Time

    Circle KGray, ME, US
    Part-time
    Lead Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow you...Show moreLast updated: 30+ days ago
    • Promoted
    Store Customer Service Specialist

    Store Customer Service Specialist

    Sherwin WilliamsAuburn, ME, US
    Full-time
    This position is essential to the success of our retail stores.Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about S...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Lead - Part-Time

    Customer Service Lead - Part-Time

    Burlington StoresSouth Portland, ME, US
    Part-time
    Customer Service Lead - Part-Time.If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as...Show moreLast updated: 9 days ago
    Customer Service Representative

    Customer Service Representative

    LoanMax Title LoansPortland, ME, United States
    Full-time
    We are hiring for our 544 Deering Ave.Customer Service Representatives.Full Time Positions- Monday to Friday 10am to 6pm. Saturday schedule of 9am to 3pm.Best of all Never Work on Sundays!.Must be A...Show moreLast updated: 30+ days ago
    Customer Service Associate

    Customer Service Associate

    LaPlante Electric Inc.Scarborough, ME, USA
    Full-time
    Quick Apply
    We are a local electrical industry leader and believe that hard work can also be fun.Customer Service Associate the following benefits and perks : . Health, dental, vision, disability, supplemental, a...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service / Sales

    Customer Service / Sales

    Home Depot (Retail)Auburn, ME, US
    Full-time
    Customer Service / Sales | Home Depot.These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will l...Show moreLast updated: 30+ days ago