Senior Manager Process DesignVirtualVocations • Grand Rapids, Michigan, United States
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Senior Manager Process Design
VirtualVocations • Grand Rapids, Michigan, United States
30+ days ago
Job type
- Full-time
Job description
A company is looking for a Sr. Mngr / Associate Director, Process Design & Deployment.
Key Responsibilities
Consult with clients on program design to align with technical workflows and process standards
Support Program Ops and BA in ensuring accurate capture and translation of workflows
Assist with data migration, system integration, and user acceptance testing as required
Required Qualifications
Bachelor's degree and 8+ years of experience in project / operations management or customer service
Extensive knowledge of HUB Operations, including Nursing and Reimbursement experience
Direct experience liaising between client-facing teams and technology delivery teams
Power User Salesforce CRM experience with skills in reporting and dashboard creation
Experience with data mapping and migration, and working with offshore & near-shore teams
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Senior Design Manager • Grand Rapids, Michigan, United States
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