Job Title : Customer Service Representative (Full-Time, Temp-to-Hire)
Location : Branchburg, NJ
Industry : Manufacturing
Employment Type : Full-Time, Temp-to-Hire
Schedule : Monday – Friday, 7 : 30 AM – 4 : 00 PM
Work Environment : Fully On-Site
About the Role :
Our client, a well-established manufacturer of pool liners, is seeking a Customer Service Representative to join their team in Branchburg, NJ. This is a full-time, temp-to-hire opportunity for someone who thrives in a fast-paced environment and enjoys helping customers while working with measurements and logistics.
Key Responsibilities :
- Deliver professional and courteous customer service via phone and email
- Answer incoming calls and assist customers with placing and tracking orders
- Troubleshoot and resolve issues related to orders, shipments, and product inquiries
- Accurately enter customer data and order details into internal systems
- Coordinate with internal departments to ensure timely order fulfillment and delivery
- Assist with measuring and verifying pool liner dimensions— strong math skills required
- Maintain a positive and professional demeanor in all customer interactions
Qualifications :
Previous customer service experience, ideally in a manufacturing or distribution settingExcellent verbal and written communication skillsStrong attention to detail and organizational skillsComfortable working with numbers and measurements (basic math proficiency is a must)Ability to multitask and prioritize in a dynamic environmentProficiency with data entry and basic computer applicationsWhy You’ll Love This Role :
Opportunity to transition into a permanent positionWork with a supportive and experienced teamGain experience in a niche manufacturing industryMake a direct impact on customer satisfaction and operational successPlease forward resume for immediate consideration at