Dock Supervisor

Dock Supervisor

ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Dock Supervisor at NRG Park in Houston, Texas. NRG Park is in the fast lane for opportunity and excitement. We are a one-of-a-kind premier facility with four major venues within one giant park. NRG Center (one million+ sq. ft. Convention Center), NRG Stadium (home of the Houston Texans and The Houston Livestock Show & Rodeo), NRG Astrodome ("The" Astrodome), and NRG Arena. We are seeking a Dock Supervisor to join our Security team. Under general supervision of the Director of Safety & Security and Security Managers, this position is responsible for day-to-day operations of dock operations to include shipping & receiving of various deliveries, and various logistical and administrative items delivered to, and from, NRG Stadium and NRG Center. This position also oversees and supervises the mail clerk as it relates to general mail being delivered to NRG Park tenants and the separation of said mail into mail bins near the security office.

Essential Duties and Responsibilities for coordinating and managing all loading dock activities at NRG Stadium and NRG Center include the following :

• Authorizing access to loading bays, and / or the dock area at NRG Stadium and NRG Center.
• Coordinating access to loading bays in the north dock at NRG Stadium and NRG Center.
• Ensuring all shipments received have prior authorization and verifying with the tenant any shipments without prior authorization.
• Issuing daily wristbands at the point of receiving for shippers needing Service Level Access.
• Receiving freight shipments for NRG Park tenants at the NRG Stadium and NRG Center inspecting freight shipments to include : comparing bills of lading to the shipment received. Specifically, the number of boxes, pallets, etc., received versus the number of boxes shipped. Signing for shipments received. Noting and documenting the condition of the shipment, i.e., open boxes, stained boxes, and / or any other abnormal features about the shipment. Accurate & timely documenting receipt of all packages, freight, USPS, special deliveries, and vehicle / driver information through the necessary process (online, app based or written as required). Timely notification of shipments received to tenants. Supervising the delivery and unloading of packages, pallets, FF&E, and specialty items to the dock area. This may involve the use of mechanized equipment such as pallet jacks, golf carts, push carts, forklifts, etc. Documenting / reporting any damage done to NRG Park property by shippers in the 24 / 7 software system, to include pictures. Completing workorders for damaged or inoperable equipment. Ordering / requesting necessary dock equipment and supplies to include PPE and signage necessary for safe dock operations. Notifying the Safety and Compliance Manager of any unsafe practices or accidents to include near misses. Maintaining general upkeep of the loading dock and surrounding areas which includes, but is not limited, pallet / dock organizing, reporting / requesting / removing / relocating unapproved equipment & supplies. Requesting trash pulls, floor sweeping, and power washing as necessary to keep the area(s) clean. Monitoring garbage dumpsters and notifying Aramark when containers close to maximum capacity.
• Complete administrative duties such as monitoring and responding to emails, text messages, and verbal requests in a timely fashion. Responding to specific tenant requests. Initiating and conducting investigations of missing packages and deliveries. Notifying the Security Manager(s) or the Safety & Security Director of any issues affecting the orderly operation of the dock area. Bring forward ideas and suggestions that may improve dock operations to the attention of the Safety & Security Director. Maintaining delivery logs for at least one (1) year. Attending and participating in all Safety & Security Department meetings. Attending production meetings as necessary to ensure orderly dock operations. Uphold all safety and security policies & procedures, with a focus on adhering to OSHA Standards, applicable local codes and NFL's Best Practices. Utilization of a variety of technological software, platforms, and devices. Assist with event day responsibilities for any / all events that take place on site (if needed). Provide excellent customer service to any / all guests and personnel. Effectively communicate with colleagues and contractors via text, phone, email, and radio transmissions. Participate in and successfully complete all required and assigned training sessions. May perform other duties as assigned.

Supervisory Responsibilities include :

Qualifications :

Education and / or Experience :

Skills and Abilities :

Computer Skills :

Other Qualifications :

Physical Demands :

Note :

The essential responsibilities of this position are described below the above headings. All functions, duties or tasks are to be carried out in an honest, ethical, and professional manner. In the event of uncertainty or lack of knowledge, team members are required to request clarification or explanations from director or another authorized representative. Additionally, essential responsibilities may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the team member occupying this position.

To Apply :

Please include a recent copy of your resume with a cover letter and salary requirements as part of your application.

How to Apply :

Only the first 150 resumes received will be considered. Applicants that need reasonable accommodation to complete the application process may contact the Human Resources Department at (832) 667-1803.

ASM Global is an Equal Opportunity / Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.