Customer Service Representative

Job Description

Job Title : Member Service Advocate

Location : Lehi, UT Hybrid

Job Type : 3 Months (Possibility of being Permanent)

Pay Rate : 19.37 / hr on W2

Shift : Part-Time (Multiple shifts)

(On-site Monday / Tuesday, remote the rest of the week)

Schedules :

• 9-2pm (22.5 hours)
• 10-3 pm (22.5 hours)
• 11-4 pm (22.5 hours)

Job Description :

This is a temporary Member Advocate Contractor to join our Customer Experience team in Lehi, UT. You will be joining us for the most critical time of the year. as new health plans launch, our members are actively engaging with their benefits. Your primary responsibility will be to ensure a seamless and exceptional experience for them during this peak period.

Responsibilities :

Your skills include :

Nice to have :

Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.