Data Entry Specialist
Motion Recruitment
Phoenix, AZ, United States
$17,9 an hour
Full-time
Temporary
Come join our team. Our client is looking for a Data Entry Specialist for a 7-month contract in Phoenix, AZ 85040.
Our client is a global, values-driven corporation that leads the communications, automotive, and media industries. Apply today to be on a team that disrupts industries and builds a better future for the next generation.
Contract Duration : 7 Months
Required Skills & Experience
- High School Diploma / GED
- 3 years experience with customer service and / or contact center.
- Automotive industry and / or logistics experience.
- Working knowledge and proficiency with Microsoft Office products.
- Servant team member with the ability to build strong trusted relationships.
- Excellent oral and written communication skills, particularly in a phone, email, SMS, or chat context.
- Effective time management.
- Attention to detail and follow-through.
- Demonstrated ability to adapt to a changing environment.
- Ability to multi-task within a fast-paced, high-energy, dynamic, and demanding environment.
- Demonstrated experience being a customer-focused, service-oriented professional.
What You Will Be DoingDaily Responsibilities
- Become proficient in all knowledge base requirements in order to resolve clients’ needs as efficiently as possible.
- Become proficient in all platforms, systems, and tools used to maintain client records, transactions, documentation, and relevant data.
- Maintain appropriate documentation of conversations in the designated system to ensure handoff continuity and client profile accuracy.
- Identify client needs, research issues, and provide solutions and / or alternatives.
- Build sustainable relationships and engage clients by providing best-in-class service.
- Work closely with our BPO partners, and team members to deliver on client SLAs.
- Work across the organization as needed to resolve requests and correct issues / problems.
- Identify areas of process improvement.
- Effectively communicate.
- Perform other duties as deemed necessary by management.
Applicants must be currently authorized to work in the US on a full-time basis now and in the future.
You will receive the following benefits :
- Medical Insurance - Four medical plans to choose from for you and your family
- Dental & Orthodontia Benefits
- Vision Benefits
- Health Savings Account (HSA)
- Health and Dependent Care Flexible Spending Accounts
- Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
- Hospital Indemnity Insurance
- 401(k) including match with pre and post-tax options
- Paid Sick Time Leave
- Legal and Identity Protection Plans
- Pre-tax Commuter Benefit
- 529 College Saver Plan
9 days ago