Data Entry Specialist

Motion Recruitment
Phoenix, AZ, United States
$17,9 an hour
Full-time
Temporary

Come join our team. Our client is looking for a Data Entry Specialist for a 7-month contract in Phoenix, AZ 85040.

Our client is a global, values-driven corporation that leads the communications, automotive, and media industries. Apply today to be on a team that disrupts industries and builds a better future for the next generation.

Contract Duration : 7 Months

Required Skills & Experience

  • High School Diploma / GED
  • 3 years experience with customer service and / or contact center.
  • Automotive industry and / or logistics experience.
  • Working knowledge and proficiency with Microsoft Office products.
  • Servant team member with the ability to build strong trusted relationships.
  • Excellent oral and written communication skills, particularly in a phone, email, SMS, or chat context.
  • Effective time management.
  • Attention to detail and follow-through.
  • Demonstrated ability to adapt to a changing environment.
  • Ability to multi-task within a fast-paced, high-energy, dynamic, and demanding environment.
  • Demonstrated experience being a customer-focused, service-oriented professional.

What You Will Be DoingDaily Responsibilities

  • Become proficient in all knowledge base requirements in order to resolve clients’ needs as efficiently as possible.
  • Become proficient in all platforms, systems, and tools used to maintain client records, transactions, documentation, and relevant data.
  • Maintain appropriate documentation of conversations in the designated system to ensure handoff continuity and client profile accuracy.
  • Identify client needs, research issues, and provide solutions and / or alternatives.
  • Build sustainable relationships and engage clients by providing best-in-class service.
  • Work closely with our BPO partners, and team members to deliver on client SLAs.
  • Work across the organization as needed to resolve requests and correct issues / problems.
  • Identify areas of process improvement.
  • Effectively communicate.
  • Perform other duties as deemed necessary by management.

Applicants must be currently authorized to work in the US on a full-time basis now and in the future.

You will receive the following benefits :

  • Medical Insurance - Four medical plans to choose from for you and your family
  • Dental & Orthodontia Benefits
  • Vision Benefits
  • Health Savings Account (HSA)
  • Health and Dependent Care Flexible Spending Accounts
  • Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
  • Hospital Indemnity Insurance
  • 401(k) including match with pre and post-tax options
  • Paid Sick Time Leave
  • Legal and Identity Protection Plans
  • Pre-tax Commuter Benefit
  • 529 College Saver Plan
  • 9 days ago
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