Lead Analyst, Field Sales Insights
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.
Johnson & Johnson is recruiting for a Lead Analyst, Field Sales Insights to join our MedTech Surgery business located at our Cincinnati, OH site, with an alternate site location of Raritan, NJ.
About Surgery : Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding the possibilities of surgery? Ready to join a team that's reimagining how we heal? Our Surgery team will give you the chance to deliver surgical technologies and solutions to surgeons and healthcare professionals around the world. Your contributions will help effectively treat some of the world's most prevalent conditions such as obesity, cardiovascular disease and cancer. Patients are waiting! Your unique talents will help patients on their journey to wellness.
Position Summary : Enabling an insights-based commercial ecosystem is a critical growth accelerator for J&J MedTech, the Lead Analyst, Field Sales Insights is responsible for delivering Area, Regional, Territory and account-level insights into their aligned Field Sales Area. Field Sales Area Vice Presidents must take on a general manager mentality when looking at their Area's overall performance. In order to do so, this role must deliver in helping analyze, assess and act on data driven insights to achieve the business plan. This includes helping :
- Supporting the design and implementation of business planning tools, analysis and insights reporting that provides the strategic framework for sales execution and business reporting, as well as, sales force effectiveness and productivity
- Accurate and timely delivery of insights to commercial organization Senior Leadership (Area Vice Presidents of Sales, Regional Sales Managers, Sales Representatives, Area Business Partners, Area Trainers, etc.) by establishing and following efficient processes, identifying issues, and working with business partners to resolve
- Provide action-oriented insights to your aligned Field Sales Area Leadership team in partnership with other functions such as KAM Insights, Commercial Innovation, Pricing, Finance, third party, etc., and clearly present recommendations to respective stakeholders
- Support Sales Force Effectiveness, Conversion, pull-through assessments and best practices into your Field Sales Area
- Answer Platform / Business Unit requests by creating customer-based insights, analytics
- Will serve as the ASI National Lead for Energy + Endomechanical Platforms
The Lead Analyst will establish and maintain critical internal relationships across functions & partners, beginning with all collaborators in their aligned Area and extending to all those involved with insights and strategy.
Major Duties & Responsibilities :
Deliver the following for Field Sales and Business Units :Customer Insights as part of JJMT Surgery / Ethicon "data & insights ecosystem". Goal is to scale & operationalize insights sharing & actioning, progressing to more proactive and predictive insights, vs. customized & reactive.Partner with Data Science and Solutions, IT, Customer Solutions ("the Center"), other teams to identify where and how to scale capabilities. Develop and support innovative approaches to improving operating efficiency by eliminating redundant steps and automating manual work as appropriate.Proactively find opportunities for business performance improvements and collaborate effectively with aligned partners team members, along with finance, marketing, IT, etc. Lead platform strategy analyses and targeting initiatives and raise the level of understanding across the organization of Customers, Accounts, Procedures, Products, Contracts, IDNs, Competition and Market Dynamics.Drive intuitive user-friendly reporting (reports and solutions) across the business through partnering with internal partners, ensuring an environment for success exists. Develop and support innovative approaches to improving operating efficiency by eliminating redundant steps and automating manual work as appropriate.Deliver metrics to Sales teams linked to performance, commercial strategy, and targeting. Share key assessments, best practices on ongoing basis.Drive pull-through and shared accountability to metrics and approach.Serve as the Team Lead for communication and analytics to drive ASI National Strategy for the Field Sales Team.Change Management : Serve as a change agent for critical commercial transformation initiatives and represent key Customer Insights with the Field Sales and Key Account Management organizations.Create open environment for team members across Customer Insights to share perspective on current events across regions, and feedback on how to improve analytics capabilitiesRecognize team members' contributions to projects and major initiatives in team settings to acknowledge team's successQualifications :
BS / BA in business, marketing, statistics, mathematics, or related field is required. MBA or MS or other advanced degree is preferred4-6 years of work / industry experience requiredA minimum of four (4) years of progressive experience in forecasting, strategic insights, business analytics, finance, or a related fieldExtensive experience in partnering with and leading a cross-functional team.Superior understanding of data analysis and field sales / contracting landscape to build impactful trends analysisAbility to identify shortcomings in systems, processes, or tools and drive effective solutions for process improvements.Ability to develop effective strategies and translate them into tactical activities to improve sales force effectiveness to include sales planning toolsAbility to collaborate in a complex, constantly evolving environment and within a matrixed organizationStrong interdependent partnering skills; influence and consensus-building skillsStrong Project management skills; Strong creative thinking, problem-solving skillsEffective written / verbal communication and presentation skills with various levels of managementLeadership Experience with Field Sales, Information Management / Information Technology, Contracting and / or Marketing organizationSuperior understanding of data analysis and field sales / contracting landscape to build impactful trends analysisHigh Technical Skills that include Tableau, MS Office, Qlik, SAS, Power BI and other data tool sets is desirableUnderstanding of planning, execution, and measurement of sales and contracting processExperience partnering with Marketing, Field Sales and Information Management / Information Technology organizationsBenefits Summary :
Employees and / or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs : medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.Employees may be eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)).This position is eligible to participate in the Company's long-term incentive program.Employees are eligible for the following time off benefits : Vacation up to 120 hours per calendar year; Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington up to 56 hours per calendar year; Holiday pay, including Floating Holidays up to 13 days per calendar year; Work, Personal and Family Time - up to 40 hours per calendar yearJohnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.