Network Solution Engineer - Remote

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Job Description :

Do you want to collaborate with customers to make inclusive data driven business decisions so that they can continuously improve to provide value to their customers?

Are you ready to take on a Solution Engineer role collaborating closely with customers to ensure they are achieving value from our solutions and delivering business outcomes?

Are you motivated by discovering and translating a client’s business requirements into specific systems, applications or process designs for very large complex technology solutions?

Do you enjoy working together with a team that are strategically focused and responsible for client success with our portfolio of products, maintaining client interaction from executives to technical analysts, and the overall management of the client relationship?

Then you’re ready to join us on the Solution Engineering team at Broadcom Software.

Here are some reasons you want to be a Network Operations (NetOps) Domain Specialist at Broadcom Software :

Work with leaders within the enterprise network operations and monitoring space.

Expand your expertise across the domain and product suite.

Work collaboratively with an owner’s mindset within a global team dedicated to customer’s success with our portfolio of products.

Gain valuable experience and develop relationships with senior leaders in our Fortune 2000 customer base.

Grow your leadership experience by leading engagements in select enterprise customers within your territory.

A flexible remote work environment that promotes work and life balance.

A healthy compensation and benefits package that rewards the success of the team.

This position must be seen by the customer as bringing tangible value in terms of experience, knowledge and expertise. As a Domain Specialist for Network Operations, you will be responsible for strategic and tactical engagements with large global enterprise customers helping to build and grow value with our enterprise portfolio. Including :

Ensuring value alignment with strategic customers.

Building relationships across customer’s or IT domains, bridging silos and unifying offerings to help all stakeholders. This includes enabling Executives and Practitioners through understanding, build, document and sharing our knowledge of their infrastructure, challenges and potential technical impact of planned projects.

Understand and act as a valued resource early and often within the customer’s decision-making process (e.g. during the idea, discovery or conceptual stages).

Identify and lead adoption strategy and activities with customers.

Maintain account engagement and adoption information.

Maintain good understanding of the domain (functional and technical) in the Network Operations domain.

Maintain understanding of 3rd party solutions and tools related to the domain.

Perform demos and proof of value for the network monitoring solutions.

Present solution adoption roadmaps to customers.

Collaborate with stakeholders across Sales, Services, R&D, and Management to ensure synergy and consistency across solutions (in terms of technology, architecture and roadmap) in assigned customers.

Collaborate closely with other domain members within and across territories to ensure cross-pollination and collaborative learning.

Flexibility to pivot with customer feedback and constraints, collaboratively build solutions that enhance, extend and optimize their platforms

To qualify for this position, you will :

Have a bachelor’s and 8+ years of related experience in IT technology or business related discipline.

Strong background in any of the following :

Network technology.

Network operations and / or support.

Network monitoring tools.

Eager and willing to understand our customers why’.

Skills necessary to shift customers from relationship to partnership.

Ability to understand customer business problems and clearly formulate and articulate software solutions to solve those problems.

Strong understanding of business and IT management.

Excellent presentation skills, including software demonstration skills.

Strong interpersonal and communication skills, written and spoken.

Ability to work independently.

Self-drive and willingness to take ownership.

Additional experience in the follow is a plus :

Design and Planning network activity

SDN / SDWAN technologies

Broadcom NetOps Solution (Spectrum, Performance Manager, Network Flow

Analyzer, Virtual Network Assurance, AppNeta)

Sales or Presales experience

Cloud Enablement and Infrastructure Interoperability

Outcome based Automation driving Continuous Improvement, Productivity Improvement

DevOps, Agile, Service Management or Network-as-a-Service domains

Broadcom Software Agile Operations Division

Broadcom Software is one of the world’s leading enterprise software companies, modernizing, optimizing, and protecting the world’s most complex technology environments.

With its engineering-centered culture, Broadcom Software is a global software leader building a comprehensive portfolio of industry-leading enterprise software enabling innovation, stability, scalability, and security for the largest global companies in the world.

In the Agile Operations Division, we offer business-critical software solutions that help the world’s leading companies transform their operating model to be more agile.

Our ValueOps, NetOps, and Automation solutions help these organizations drive innovation and achieve operational excellence to realize better business outcomes and better experiences for their Customers.

Our industry success is built on a decades-long track record of delivering transformational solutions to teams who plan, build, test, and operate mission-critical software for the world’s largest and most complex businesses.

To do this, we respond quickly and thoughtfully, innovate in the context of customer needs, and collaborate inclusively with customers and internal partners.

Our business will nurture your intellect and give you opportunities to expand your skills even further.

BroadcomSW

Additional Job Description :

Compensation and Benefits

The annual base salary range for this position is $91,200 - $152,000

This position is also eligible for a discretionary annual bonus in accordance with relevant plan documents, and equity in accordance with equity plan documents and equity award agreements.

Broadcom offers a competitive and comprehensive benefits package : Medical, dental and vision plans, 401(K) participation including company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company paid holidays, paid sick leave and vacation time.

The company follows all applicable laws for Paid Family Leave and other leaves of absence.

Broadcom is proud to be an equal opportunity employer. We will consider qualified applicants without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability status, medical condition, pregnancy, protected veteran status or any other characteristic protected by federal, state, or local law.

We will also consider qualified applicants with arrest and conviction records consistent with local law.

If you are located outside USA, please be sure to fill out a home address as this will be used for future correspondence.