Director of Administrative Services

Job Description

Job Description

JOB TITLE : Director of Administrative Services

PROGRAM / DEPART. : Administration

REPORTS TO : Chief Operating Officer

SUPERVISES : IT, Facilities, Property Management

FLSA STATUS : Regular / Full-Time

EMPLOYEE STATUS : 40 hours / week / exempt

PROBATIONARY PERIOD : Ninety (90) days

WORK FROM HOME STATUS : Eligible

POSITION SUMMARY :

The Director of Administrative Services is a leadership position at the Community Action Partnership of Strafford County (CAPSC), responsible for overseeing agency operations and supervising departmental staff. This role provides both strategic direction and daily management of the Administrative Services Department, which includes risk management, business operations, facilities management, office space planning, Information Technology, Support Services, and Property Management. The Director ensures the effective and compliant delivery of administrative services across the organization, works collaboratively with other directors to align operations with agency goals, and reports directly to the Chief Operating Officer to support funding requests and advance agency initiatives.

QUALIFICATIONS :

Degree in Business Administration, Public Administration, Information Technology, Project Management, or a closely related field or an equivalent combination of education, training, and demonstrated management experience.

Proven record of administrative leadership in areas such as operations, information technology, facilities, risk management, and cross-departmental project management. Experience directing teams, managing budgets, and coordinating multiple administrative functions across a complex organization—nonprofit, municipal, or business environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

Risk Management

• Oversee agency-wide risk management planning, including maintaining the master tracking system, committees, (e.g., Safety Committee) and designated Site Champions.
• Develop and direct the agency’s master risk management plan, identifying risks, corrective actions, and implementing mitigation strategies.
• Ensure compliance with contracts, insurance requirements, government regulations, and safety standards.

Operations and Support Services

Facilities and Property Management

Interdepartmental Coordination

Knowledge, Skills, and Abilities

To perform this job successfully, an individual must be able to fulfil all essential duties with or without reasonable accommodation. The following requirements represent the knowledge, skills, abilities, and physical demands commonly needed for effective performance :