Customer Service / Marketing Representative / Inside Sales (Construction)

Customer Service / Outbound Call Rep

QuestMark, a division of CentiMark Corporation, is the nation's largest self performing flooring contractor and the leading provider of polished concrete, epoxy, urethane, and exterior coatings for pedestrian and vehicle spaces in the industrial, commercial, and retail markets. We have been consistently doing business during the Covid-19 pandemic, providing hazard pay and ensuring that the safety of our customers and crews is our highest priority. Both family and employee owned, Centimark has been thriving since 1968 and we are still growing and currently hiring. With zero debt and a 5A1 Dun & Bradstreet rating, we are able to offer outstanding benefits including a Field Certification Program for career advancement as well as a Performance Bonus Program. Our employees also have multiple opportunities for recognition through our Safety & Risk Program as well as our Customer Satisfaction Program.

The successful candidate for our Customer Service / Outbound Call Rep position will be able to pursue leads generated from marketing materials, current customers, and other sources of potential new business. We are looking for a confident, personable, and driven individual to serve as the marketing representative. The candidate must also demonstrate patience, tact, and enthusiasm when communicating with potential customers.

Responsibilities / Qualifications

• Maintain current knowledge of QuestMark's products, solutions, customers, and competitors
• Prior success in a business to business marketing environment is a must
• Highly motivated, results-oriented
• Excellent telephone etiquette
• Professional phone voice
• Excellent communication skills
• Analytical, problem solving and organizational / time management skills
• Computer skills (proficient in MS Word and Excel)
• Valid State driver's license (in good standing) is required
• 18 years of age or older
• Authorized to work in the United States
• Must pass a pre-employment drug test

QuestMark / CentiMark provides a positive work environment with challenging career opportunities. We also offer competitive compensation and excellent benefits including :