Front Office Manager

Front Office Manager

An inspiring career awaits you! The Kessler Collection is a portfolio of luxury boutique hotels, unique restaurants and experiences with a Bohemian twist. The collection's captivating hotels feature curated art, original music, unique architecture and stories around every corner, all located in destinations people want to be. Our mission of inspiring places, intuitive service, and exuberant guests means we are committed to our Grand Performers learning, development, and well-being. We believe people want to be inspired!

Grand Performers in qualifying roles may enjoy a range of benefits, including :

• Marriott Employee Discounts Worldwide
• Medical, Dental, Vision Insurance
• Company-Sponsored Life Insurance
• Short & Long-Term Disability Insurance
• Tuition Reimbursement Program
• 401(K) with Discretionary Company Matching Contributions
• Employee Assistance Program

The overall objective and purpose of the Front Office Manager are to support the Front Office by leading the team in executing guest service-related responsibilities to create an exceptional experience for our guests. This includes providing hospitable service involving all guest interactions, anticipating their needs, solving problems, and coaching and training staff to exceed our guests' expectations.

Primary areas of responsibility include, but are not limited to the following :

To perform this role successfully, an individual must have experience achieving desired result(s) in their areas of responsibility. The requirements listed below are representative of observable behaviors and essential knowledge, skill, and abilities required of a successful incumbent.

Minimum qualifications :

Supervisory and leadership responsibilities include achieving results through providing direction and accountability to the following Grand Performers within the culture and policies established by the Kessler Collection.

The work environment / conditions described herein are representative of those that an incumbent may experience.

The physical demands described herein are representative of those that must be met by an incumbent to successfully perform the essential functions of this job.

The Kessler Collection is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.