Front Desk HostBOLT FARM TREEHOUSE • Whitwell, TN, US
Front Desk Host
BOLT FARM TREEHOUSE • Whitwell, TN, US
30+ days ago
Job type
- Full-time
- Part-time
Job descriptionCompetitive Pay : We offer top-of-market salaries to reward your expertise. Performance Bonuses : Weekly incentives tied to personal performance and results. Self-Care Allowance : We support your well-being. Exclusive Discounts & Free Stays : Enjoy the beauty of Bolt Farm Treehouse yourself with employee perks. Growth-Focused Environment : We invest in your personal and professional development with ongoing training. Warmly greet and welcome guests, supporting check-in, check-out, and accommodation assignments. Conduct property tours and assist with guest requests, including restaurant reservations, car services, and local recommendations. Proactively resolve guest complaints and facilitate re-bookings. Assist in event planning and execution, including setting up and breaking down dining experiences. Maintain a clean and organized workspace and guest-facing areas. Oversee merch & sales inventory At least 1 year of experience in a similar hospitality role. Tech-savvy and comfortable with cloud-based applications. Proficient in Google Suite and computer skills. Strong verbal and written communication skills. Self-motivated, organized, and goal-oriented with a track record of success. A passion for hospitality and delighting guests. Strong relational skills with a magnetic, charming demeanor. Comfort with sales and a proactive attitude. Attention to detail and thoroughness. Excellent customer service skills.
Job Description
Job Description
Create unforgettable moments at America’s premier mountaintop retreat! Position Summary :
Open Application Position | Full-Time | Remote
As our Front Desk Host, you will be the face of Bolt Farm Treehouse, creating a memorable welcome, a smooth stay, and a warm farewell for every guest. You will assist with check-in and check-out, respond to inquiries, support on-site events, and curate meaningful interactions to ensure guests’ satisfaction and delight. If you have a passion for hospitality and enjoy fostering unforgettable experiences, we’d love to meet you.
About Us
Bolt Farm Treehouse is an award-winning, mountaintop retreat & spa in Tennessee. We create unforgettable experiences in nature-immersive settings, providing a sanctuary for deep connection and renewal and enabling people to realize their fullest potential. We blend million-dollar views, one-of-a-kind accommodations, and top-tier hospitality to offer premier wellness retreats and romantic getaways where guests can celebrate life’s key moments and reconnect with what truly matters. We strive to be the #1 retreat in America for strengthening relationships, impacting 100,000 people annually through transformative experiences. We cultivate a positive, drama-free workplace where every team member feels valued, supported, and inspired for personal and professional growth. Our team, driven by love and a strong work ethic, creates a positive impact on the world.
Meaningful work. Meaningful relationships.
Company Core Values
- Best is the Standard – Excellence is the only standard.
- All-In – Commit fully, take ownership, and give your best.
- Move Fast – Speed and efficiency drive success.
- Wow Every Guest – Create exceptional experiences that leave a lasting impact.
Why Join Us? :
Key Responsibilities :
Requirements :
The Person We're Looking for Will Have :
Previous food and beverage experience preferred.
Position Type : Full Time / Part Time
Location : On Site (Whitwell, TN)
Salary : Competitive
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Front Desk Host • Whitwell, TN, US
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