Talent.com
Retail Store Manager

Retail Store Manager

SunnysideNanuet, NY, US
2 days ago
Job type
  • Full-time
  • Part-time
  • Permanent
Job description

Retail Store Manager

Cresco Labs is one of the largest public, vertically integrated, multistate operators in the cannabis industry. Our portfolio of in-house cultivated and manufactured brands features some of the highest quality, most awarded and most popular cannabis products in America. With dozens of locations nationwide, our owned and operated Sunnyside dispensaries provide a welcoming, positive, judgement-free place to shop for anyone at any point on their cannabis journey. Founded in 2013, Cresco Labs' mission is to normalize and professionalize cannabis through our passionate employees. As stewards of the cannabis industry, our teams are constantly focused on supporting the needs of our fellow colleagues, consumers, customers, and communities alike. With a focus on Social Equity and Educational Development, our SEEDTM initiative ensures that our company reflects the communities in which we serve, ensuring equal opportunity for all to have the knowledge and resources to work in and own businesses in cannabis. At Cresco Labs, we aim to revolutionize and lead the nation's cannabis industry with a focus on quality and consistency of product, and to bring legitimacy to the industry with the highest level of integrity and professionalism. If you're interested in joining our mission, we invite you to join our team today!

Job Summary

The Retail Store Manager of Sunnyside

  • Bardonia, NY is responsible for day-to-day team leadership and delivering a profitable business which supports Cresco Labs' mission to normalize, professionalize and revolutionize the cannabis industry. You will ensure the dispensary achieves or exceeds all key metrics and goals across all aspects of the dispensary including customer acquisition and loyalty, merchandising, operations, and talent development. This role will serve as the link between the Sunnyside
  • brand vision of providing access to consistent high-quality cannabis and cannabis knowledge and the operations of the store.

At Sunnyside, we believe the employee experience is paramount to all. With a strong focus on training, development, diversity and authenticity, our employees experience both personal and professional growth. As a Dispensary Manager, you will have :

  • Experience leading and motivating a team of hourly and salary employees; skills include recruiting, onboarding, training, managing employee relations and coaching.
  • The opportunity to build on retail business fundamentals to include effective scheduling, payroll, financial management, identifying sales trends, and business writing & reporting.
  • Skills in conflict resolution, strategic thinking, decision making and complex problem solving.
  • Skills in interviewing, talent selection and performance management of hourly and salary team members.
  • Experience in a dynamic role that combines problem solving, teamwork, technical skills, and customer service!
  • Who You Are

  • You are energetic, possess strong interpersonal skills and work well with others. Collaboration is key to our team's success!
  • You enjoy people! Consulting our customers, listening to their needs and providing an exceptional experience is vital to achieving customer loyalty.
  • You inspire others! You are a leader who has a passion for coaching, developing, and influencing your teams while driving a profitable business. You have proven success building a high-performance team!
  • You hold yourself to a high level of integrity and lead by example. In an industry that is highly regulated, we trust in our employee's commitment to always do the right thing.
  • Core Job Duties

    People Management :

  • Build and sustain a high-performing team through employee selection, onboarding, coaching and clear accountability for results.
  • Conduct at least monthly 1 : 1 quality conversations with each assistant manager and quarterly 1 : 1s with each store employee.
  • Assess team performance, skill gaps, and career aspirations of employees; solicit or provide resources, trainings or procedures to support team needs.
  • Analyze and determine effective headcount requirements and labor schedules that account for store sales trends, department objectives and labor laws.
  • Motivate and inspire dispensary team to exceed revenue targets and KPIs, with an emphasis on selling and cross-selling techniques.
  • Partner with Human Resources to resolve employee relations issues.
  • Ensure employees are knowledgeable and coached to navigate any regulatory changes.
  • Ensure a clean and safe environment for employees and customers
  • Sales & Operational Excellence :

  • Provide regular updates, feedback, and solutions to corporate retail leadership across all areas of dispensary operations.
  • Establish and nurture key business partner relationships across Human Resources, Outreach, Compliance, Security, Employees Health & Safety, Marketing, Construction and IT.
  • Drive profitable sales through forecasting, scheduling, outstanding customer service and execution of programs and initiatives.
  • Identify business and competitor risks; analyze metrics to help increase market share.
  • Support outreach efforts / community partnerships to build a positive image within the community, drive brand awareness, and draw new patients.
  • Establish daily operations procedures with an eye towards improvement and efficiency.
  • Oversee inventory activities ensuring product requirements are met and deliveries are on time.
  • Maintain accurate records of all dispensary activities including daily cash reconciliations, guest records, sales, deliveries and returns.
  • Perform monthly audit reporting and store visit checklist with Area Manager.
  • Ensure compliance with all company policies, procedures, state, and local laws.
  • Serve as point of contact for state regulators and local authorities, overseeing any inspections or audits
  • Required Experience, Education and Skills

  • Bachelor's degree in business or comparable experience
  • 5-7 years of retail management experience required; Cannabis knowledge or dispensary leadership experience a plus
  • Experience managing teams of 10 or more with layers of leadership, preferably in a high-volume location with a focus on team development.
  • Demonstrated ability to learn, apply and teach others technical, product-related information in a professional consultative manner.
  • Experience working closely with HR teams and processes.
  • A high level of integrity, personal motivation, and sense of urgency
  • Proficient in MS Office, Highly Proficient in MS Excel with experience in data entry and data management
  • Strong business acumen including excellent communication, attention to detail and interpersonal skills
  • Available to work all hours of operation inclusive of nights, weekends and holidays
  • Must be able to lift, carry and balance up to 50 pounds (100 pounds with assistance).
  • Cresco Labs is proud to offer eligible employees a robust offering of benefits including, major medical, dental and vision insurance, a 401(K)-match program, FSA / HSA programs, LTD / STD options, life insurance and AD&D. We also offer eligible employees paid holidays and paid time off. Other rewards may include annual discretionary bonuses, stock options as well as participation in our employee discount program. Benefits eligibility for permanent positions may vary by full-time or part-time roles, location, or position.

    Pay Range : $70,000 - $72,000 USD

    In accordance with any local and state compensation laws, the compensation listed is the current estimated range for the position. Final offer details and future compensation may be determined by multiple factors including but not limited to, geographic location, market compensation data, skills, experience, and other relevant factors. For questions about this please discuss with your recruiter during the interview process.

  • Must be 21 years of age or older to apply
  • Must comply with all legal or company regulations for working in the industry
  • Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

    Create a job alert for this search

    Retail Store Manager • Nanuet, NY, US

    Related jobs
    • Promoted
    • New!
    Retail Store Manager

    Retail Store Manager

    POP MARTEdison, NJ, US
    Full-time
    POP MART, founded in 2010 (SEHK : 9992), is a market-leading entertainment company and a global champion of designer toy culture. Through global artist development, IP operations, designer toy cultur...Show moreLast updated: 12 hours ago
    • Promoted
    • New!
    Store Manager

    Store Manager

    MANGONew York, NY, US
    Full-time
    We are in 118 countries and our online presence extends to more than 85 countries.Our team is made up of people of 112 nationalities. In our team, we are proactive and dynamic, with communication sk...Show moreLast updated: 12 hours ago
    • Promoted
    • New!
    Store Manager

    Store Manager

    24 Seven TalentNew York, NY, US
    Full-time
    The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence.The ide...Show moreLast updated: 12 hours ago
    • Promoted
    Retail Store Manager

    Retail Store Manager

    Crossroads Trading Co. Inc.New York, NY, US
    Full-time
    WAGE RANGE : $67,600-$77,600 PER YEAR (SALARIED).The Resale Revolution Starts With You!.Every great team is led by an inspired and passionate leader. As a Store Manager, you will oversee store operat...Show moreLast updated: 9 days ago
    • Promoted
    Retail Assistant Store Manager

    Retail Assistant Store Manager

    SkechersJamaica, NY, US
    Full-time
    We offer a casual and creative atmosphere where, for over 30 years, Skechers has been renowned for its lifestyle, performance, accessories, and apparel collections for the whole familycelebrated fo...Show moreLast updated: 30+ days ago
    • Promoted
    Store Manager

    Store Manager

    ExpressMiddletown, NY, US
    Part-time
    Express is seeking a Store Manager for the Galleria At Crystal Run.The Store Manager position is twofold : To drive and guide all aspects of the customer experience and store operations; and to iden...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Store Manager

    Store Manager

    Phoebe JonNew York, NY, US
    Full-time
    Phoebe Jon focuses on seasonless fabrics in timeless silhouettes.Made in New York tailored essentials for women that pave their own path. After the success of our first store in Boston MA, we opened...Show moreLast updated: 13 hours ago
    • Promoted
    Retail Store Manager- 2 Regular

    Retail Store Manager- 2 Regular

    AT&TNew York, NY, US
    Full-time
    Take the lead at the center of where it all happens our retail stores.Combine your retail knowledge and leadership skills to oversee store operations, manage and develop a team, and ensure AT&T cu...Show moreLast updated: 6 days ago
    • Promoted
    Store Manager - Spencer's

    Store Manager - Spencer's

    Spencer'sThe Bronx, NY, US
    Full-time
    Benefits include : Company Paid Sick Time, Paid Vacation Time, Paid Holidays, Bereavement Pay, Jury Duty Pay, Monthly Sales Bonus, Yearly Shrink Bonus, Champions Club Bonus, Contest Prize Awards, 40...Show moreLast updated: 14 days ago
    • Promoted
    Retail Store Manager

    Retail Store Manager

    Crossroads TradingNew York, NY, US
    Full-time
    The Resale Revolution Starts With You! Every great team is led by an inspired and passionate leader.As a Store Manager, you will oversee store operations and bring our brand promise to life : to off...Show moreLast updated: 9 days ago
    • Promoted
    • New!
    Stock Manager, Woodbury Common Premium Outlets

    Stock Manager, Woodbury Common Premium Outlets

    Michael KorsMonroe, NY, US
    Full-time
    Our Stock Managers at Michael Kors are stylish individuals who have a drive to achieve results and a passion for an elevated customer experience. As a Stock Manager, you will strive to achieve perso...Show moreLast updated: 12 hours ago
    • Promoted
    Retail Co-Manager

    Retail Co-Manager

    Columbia SportswearCentral Valley, NY, US
    Full-time
    With over 430 retail stores worldwide, our Store Leadership Teams are essential to our business.From ensuring effective store operations, strategies, and procedures, to guiding and developing team ...Show moreLast updated: 30+ days ago
    • Promoted
    Retail Assistant Store Manager

    Retail Assistant Store Manager

    Crossroads TradingNew York, NY, US
    Full-time
    The Resale Revolution Starts With You! Every great team is led by a great leader.As an Assistant Manager, you will assist the Store Manager with day-to-day operations and bring our brand promise to...Show moreLast updated: 30+ days ago
    • Promoted
    Assistant Retail Store Manager

    Assistant Retail Store Manager

    AT&TChester, NY, US
    Full-time
    Take the lead at the center of where it all happens our retail stores.With your retail knowledge and leadership abilities, you'll help oversee store operations, manage and develop a team, and ensu...Show moreLast updated: 20 days ago
    • Promoted
    RETAIL STORE MANAGER

    RETAIL STORE MANAGER

    Micro CenterRingwood, NJ, US
    Full-time
    MICRO CENTER is the nation's leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most k...Show moreLast updated: 30+ days ago
    • Promoted
    Store Manager

    Store Manager

    SkechersJackson Heights, NY, US
    Full-time
    Headquartered in Southern California, Skechersthe Comfort Technology Companyhas spent over 30 years helping men, women, and kids everywhere look and feel good. Comfort innovation is at the core of e...Show moreLast updated: 3 days ago
    • Promoted
    Retail Store Manager

    Retail Store Manager

    SkechersCorona, NY, US
    Full-time
    We offer a casual and creative atmosphere where, for over 30 years, Skechers has been renowned for its lifestyle, performance, accessories, and apparel collections for the whole familycelebrated fo...Show moreLast updated: 21 days ago
    • Promoted
    Retail Assistant Store Manager

    Retail Assistant Store Manager

    POP MART AmericasEdison, NJ, US
    Full-time
    We are in search of an Assistant Store Manager with previous experience to help in supporting with all operational and customer facing tasks in store. This person will be responsible for store openi...Show moreLast updated: 30+ days ago