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Director, Learning & Development
Director, Learning & DevelopmentBraven • Chicago, IL, US
Director, Learning & Development

Director, Learning & Development

Braven • Chicago, IL, US
3 days ago
Job type
  • Full-time
Job description

Director, Learning & Development

Braven is a national nonprofit that prepares promising college students to secure a strong first opportunity after college graduation through a career-accelerating program.

We work with higher education and employer partners to offer a life-changing experience that begins with a semester-long course for college students followed by support that lasts through graduation.

Together, our ambition is to help rebuild the middle class and revitalize the American Dream.

In order to achieve its ambition of serving 80,000-100,000 Fellows over the next decade, Braven is hiring a Director, Learning & Development who, in partnership with the Head of People, will chart the learning and development strategy to support the general development of staff in Braven's org-wide strategy, co-define goals, and execute programming aimed at helping Braven achieve it yearly org-wide priorities toward the 2032 ambition of reaching 25,000 fellows. The Director, Learning and Development will have a major impact creating learning experiences for staff that span a range of needs such as developing the people management and leadership skills for groups of staff, helping staff upskill their application of evolving AI and tech tools, and supporting change initiatives by providing solutions to close learning gaps. In collaboration with other members of the People and Culture team and subject matter experts across Braven (such as Systems, Regional Success, etc), you will recommend and execute strategy. As a member of the People & Culture Team, you will have a significant impact on all staff at Braven through the capacity building of people managers. Your work will have an impact on staff reporting positive experiences and support from their manager. Your ability to develop manager capacity in coaching and developing their teams will result in staff members' time at Braven being an accelerator to their professional growth.

This role is on the People & Culture Team and reports directly to the Head of People.

What You'll Do

Program Design and Delivery (40%)

  • Plan and implement the design, development, and delivery of learning programs, including asynchronous sessions staff can access in an LMS, along with in-person and virtual instructor-led training, workshops, and blended learning solutions aimed at upskilling Braven's extraordinary staff.
  • Develop and maintain comprehensive project documentation, including detailed project plans, task lists, timelines, and progress reports, to ensure transparency, accountability, and efficient project tracking across the lifecycle.
  • Define critical project paths, set clear milestones, and establish delivery dates, ensuring that stakeholder deliverables meet the need.
  • Support organizational development efforts by designing programs and tools that promote performance management, culture change, leadership development, and staff member engagement via people managers.
  • Conduct and facilitate learning experiences, presentations, workshops, and training.
  • In partnership with the Head of People and the rest of the L&D team, determine sources to meet L&D needs in alignment with Braven's L&D philosophy which includes a build, borrow, buy, bot strategy.
  • Ensure that training programs are engaging, effective, and tailored to meet the diverse needs of staff, with a focus on people managers and staff interested in developing people management experience, in all regions.
  • Develop standards for quality, innovative adult learning. Support subject matter experts, such as the Regional Success team, in ensuring trainings align with standards for quality adult learning.
  • Incorporate the latest learning technologies and methodologies to enhance the effectiveness and efficiency of training programs.
  • Serve department leaders across the organization by helping them meet functional L&D needs.
  • Manage and oversee the work of contractors, ensuring products and services meet the Braven standard of learning & development.

Learning and Development Strategy (30%)

  • In partnership with the Head of People and Learning & Development (L&D) team, recommend a comprehensive L&D strategy to meet the organization's evolving strategic needs (current priorities include people manager development and AI upskilling for staff).
  • Collaborate with People team leads, people managers, and Executive members to assess various data points (focus group, listening tour summaries, performance review trends, culture survey data, etc) and identify learning needs.
  • Utilize data points to develop customized solutions by creating a scope and sequence of learning priorities leading to behavioral shifts toward high-impact leadership behaviors.
  • Support organizational strategic priorities and change management initiatives related to training and development, ensuring smooth implementation and adoption.
  • This includes, but is not limited to, developing communication strategies and artifacts such as decks and memos with the goal of bringing people along and developing capacity for changes related to leadership and management practices.
  • Communicate the value and impact of L&D initiatives to stakeholders, ensuring alignment and support. Tell the story of learning and development of Braven's talent through data and strategies.
  • Create the first iteration of Braven's people leader philosophy, including developing data-informed priority areas and goals for people managers, and determining the optimal way to resource learning objectives in alignment with the L&D philosophy.
  • Change Management Support (20%)

  • Partner with the Head of People, project owners, and leadership to develop and execute change management strategies for major organizational initiatives (including Enterprise Resource Planning implementation, structural changes, and process improvements)
  • Collaborate with the Head of People to develop communication strategies and artifacts to support buy-in and excitement across the organization of the new L&D offerings you will lead in developing.
  • Design and deliver training programs to support the adoption of new systems, processes, and ways of working
  • Assess change readiness and create learning pathways to address capability gaps.
  • Monitor change adoption and effectiveness, adjusting support strategies as needed.
  • Assessment and Evaluation (5%)

  • Implement metrics and evaluation methods to assess the effectiveness and impact of L&D implementation.
  • Analyze feedback and data to continuously improve training content and delivery.
  • Budget and Resource Management (5%)

  • Make recommendations for the L&D budget, ensuring efficient use of resources and alignment with organizational priorities.
  • Identify and secure external training providers, consultants, and technology vendors as needed.
  • Negotiate contracts and manage relationships with external vendors to ensure high-quality training services.
  • Manage L&D related platforms such as Lattice, Rise 360
  • Other duties, as assigned
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