Support the company's Controlled Substance Compliance Program (CSCP) structure and foundation through monitoring and research of dispensing activities in company pharmacies. Work closely with the Controlled Substance Monitoring team and manager to perform other critical functions. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.MINIMUM
- 2+ years healthcare, pharmacy, fraud prevention, risk management, audit, or compliance
- Working knowledge of controlled substance regulations and indicators of potential diversion of controlled substances in pharmacy or healthcare
- Strong analytical, problem-solving, and organizational skills
- Proficient in Microsoft Word, PowerPoint, and Excel with experience using Excel and other data analytics tools
- Excellent oral / written communication
- Ability to manage multiple tasks, work independently and contribute to a collaborative team environment
DESIRED
Bachelor's DegreeCertified Fraud ExaminerConduct transaction monitoring of assigned divisions to assess potential suspicious activity that may indicate diversion, abuse or fraud related to controlled substancesIdentify data trends and anomalies as they relate to controlled substance regulations and guidanceConduct investigations using all available systems to research suspicious activityProvide actionable insights and recommendations based on data analysis to support decision-making and improve complianceProvide feedback on alert effectiveness and partner with management and analyst team to design and implement program enhancementsPerform periodic and for-cause pharmacy and prescriber risk analysis of assigned divisions and conduct related investigations to identify compliance risksRespond to requests from pharmaceutical suppliers' controlled substance monitoring programs to provide data and other related information as required for suspicious order monitoring activitiesMaintain case investigation documentation in accordance with department standardsLiaise with applicable Regulatory Compliance and Training departments when appropriateAdhere to Kroger policies and procedures and comply with all applicable federal and state laws, regulations and guidance as they relate to controlled substancesTravel up to 10% to attend industry training programs to maintain expertise in current or future subject matter areas as approved by managerAbility to work cooperatively in high paced and sometimes stressful environmentAbility to manage conflict in a reasonable, nonconfrontational and cooperative mannerAbility to act with honesty and integrity regarding customer and business informationAbility to follow directions and seek assistance when necessary to resolve customer and business issuesProvide support and assistance through direct interaction with minors, individuals with special needs, and / or older adultsMust be able to perform the essential functions of this position with or without reasonable accommodation.