Medical Assistant

Become a champion of hope.

At Rosecrance we’ve been leading the way in behavioral health services for over a century. Our team empowers individuals and families to overcome substance use and mental health challenges through compassionate care and evidence-based therapies. If you’re ready to make a meaningful impact, we’re ready to welcome you! We are looking for dedicated individuals to join our team and help deliver on our mission of hope and recovery.

Position Purpose : Directly supervise clients while assisting psychiatric providers with client health history / assessment at psychiatric appointments. Rooming of clients prior to provider appointments. Provide brief health screenings to program clients to determine appropriate linkages to primary care and work closely with their Primary Care Provider (or arrange for PCP assignment). Provide continuity of program services in an ethical, legal, and moral manner within a safe and therapeutic environment, consistent with applicable regulatory and accreditation standards.

Qualifications :

• High School Diploma or GED and demonstrated addiction treatment experience or an equivalent combination of education, training and experience
• Possess a CNA, CMA, EMT certification, or higher
• Cardiopulmonary Resuscitation (CPR) and First Aid training complete within three months
• Basic proficiency in computer use, including navigating operating systems, utilizing Microsoft Office Suite, and managing files and documentation
• Skilled in behavioral management techniques
• Ability to lead discussion and educational presentations
• Valid driver's license and ability to meet agency insurance requirements

Responsibilities :

1. Work hours prescribed by leadership and any additional hours deemed necessary for the responsibilities assigned.

2. Conduct client health history / assessment and report to psychiatric provider prior to appointment.

3. Assist with vital signs assessments and communicate with clients with ongoing medical concerns.

4. Monitor and document client’s response to medication and report any notable response immediately.

5. Act as an advocate for all clients and report any physical / psychological concerns to the medical and clinical staff.

6. Provide client education in individual and group settings on topics including : medications, physical health, mental health and alcohol and substance abuse issues.

7. Schedule clients follow up medical appointments if necessary.

8. Document pertinent information in the electronic health record based on observations and involvement with the clients.

9. Attend all scheduled meetings of staff, such as nursing meetings, department meetings, or appropriate committee meetings as designated.

10. Understand and comply with all the principles established by the Rosecrance Corporate Compliance Program, Code of Conduct and HIPAA regulations.

11. Deliver exceptional customer service consistently to every customer.

12. Serve as a role model for other staff, clients, and customers.

13. Demonstrate positive guest relations in representing Rosecrance.

14. Assume other duties and / or responsibilities as assigned by leadership.

Schedule : Full-time , Monday-Friday; 8 : 00AM - 5 : 30PM

Work Location : Rosecrance Harrison Campus- Rockford, IL

Compensation & Rewards : Based on education, experience, and credentials

Our Benefits : Rosecrance values its employees and offers a comprehensive benefits package for you and your family :

Who We Are

Rosecrance has been at the forefront of providing behavioral health services for over a century. Our mission is to empower individuals and families to overcome substance abuse and mental health challenges through evidence-based therapies and compassionate care. Join us in our mission to foster lasting recovery and transform lives.

We are committed to providing careers that make a difference in the lives of the people we serve and the people we employ. We do this through the work we do, our core mission and values, our employee resources, and especially through our purpose-driven community of opportunity and hope.

Our Health and Safety Commitment

We maintain a zero-tolerance drug-free environment, including marijuana, to prioritize safety for staff and clients. All candidates must pass an occupational health screening, ensuring a secure and healthy workplace.

Equal Employment Opportunity

Rosecrance is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, veteran status, or any other legally protected status. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the requirements of the position.

Our Partnerships

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.