Senior Manager

Senior Manager, Program Management

Directs and oversees the administrative operations of the Student Affairs unit within the School of Medicine. This position works collaboratively with the Deans of Student Affairs to oversee all facets of the Student Affairs office including finance and budget, staff management, program management, process development, event management, leadership interface, student activities and day-to-day activities of the office. This role may occasionally require evening or weekend hours to support student events.

This position may be eligible to work hybrid within the Greater Houston, TX area after an onboarding and training period.

Job Duties

• Develops a mastery level of subject matter expertise and skills that is required to provide vision and guidance in the overall management of the Student Affairs office for both the Houston and Temple campuses.
• Oversees and directs the administrative and management needs of the educational unit.
• Leads and advises Deans and faculty (supervisors and committee members) in managing the strategic planning and objectives of the educational unit that aligns to the overall Education Mission.
• Partners with Deans / Faculty leadership to develop and implement standards, policies, guidelines and techniques to manage all aspects of the office.
• Advises and works collaboratively with Deans / faculty members who serve as leadership, committee members and mentors by providing guidance of the educational unit objectives.
• Serves as a representative leader of their educational unit for the School of Medicine, Institutional initiatives as well as on a national representational level.
• Provides strategic direction, tactical decision making, and project development and management in regard to the educational unit.
• Leads the financial operations including budget development, monitoring, and financial reporting for all Student Affairs accounts, including any new funding and the management of Teaching assignments and dollars. Works with the Temple Director for oversight of Temple campus budget.
• Manages and provides oversight of the operational and administrative needs for all programs within the Student Affairs division such as Learning Communities, Specialty Specific Mentors, Professionalism, Intersession Course, Honor Societies, etc.
• Manages day-to-day procurement via SAP / Concur / SRM programs for all office needs. Acts as the approver for Student Affairs.
• Responsible for administrative management of committees including the Promotions and Academic Achievement Committee.
• Manages the onboarding of teaching faculty roles and the ELPA process.
• Manages and oversees all incoming student communications, student support communications through the year, and tracking of compliance for annual attestations.
• Manages and oversees the annual Medical Student Performance Evaluation (MSPE) process.
• Manages and oversees all special events coordinated by the Student Affairs office including Commencement, Orientation, Retreat, White Coat, Family Day, Match Day and others as well as the Residency Match (NRMP) process.
• Manages the production of the annual yearbooks for SOM and SHP.
• Oversees the Comprehensive Academic Management System (CAMS) and all related needs.
• Serves on the Student Services Committee and provides updates to OSA leadership as needed.
• Supervises educational unit staff and serves as the lead to all Student Affairs team members. Hires, trains, and develops staff.
• Performs all administrative responsibilities for direct reports including performance evaluations, mentoring / training and dissemination of responsibilities during peak times of the year to ensure proper support to all positions.
• Responsible for all projects / initiatives within Student Affairs as assigned by the SA office, SOM office or the College.
• Manages all Student Affairs space and related needs.
• Collaborates with leaders of other educational units across the college such as Diversity and Student Services, Registrar, business operations and academic departments to achieve the institutional and education missions.
• Performs other job-related duties as assigned.

Minimum Qualifications

Preferred Qualifications and Skills

Baylor College of Medicine is an Equal Opportunity / Affirmative Action / Equal Access Employer.