Service Dispatcher

Job Description

Job Description

Do you love coordinating people, solving problems, and making sure things run like clockwork? If you thrive in a role where every day is different and fast-paced, Calloway and Sons HVAC in New Orleans, LA has the perfect opportunity for you as our full-time Service Dispatcher ! This position enjoys competitive pay of $15 - $23 per hour (depending on experience) and great benefits such as :

• Bonus structure
• PTO
• Health insurance
• Flexible schedule
• Company parties
• Company vehicle
• Growth opportunities and a mentorship program

Join us and become an essential part of our team, supporting our skilled technicians as they deliver top-notch service to customers across New Orleans. If you're looking to grow your career in a supportive, people-first environment, keep reading!

GET TO KNOW OUR HVAC COMPANY

At Calloway and Sons HVAC, a well-established heating and cooling company serving the Greater New Orleans Area since 2006, we pride ourselves on our dedication to exceptional customer service and satisfaction. With a strong focus on professionalism and care, our family-owned company helps clients beat the heat and stay comfortable in their homes and businesses. Our team is made of the best of the best, and we value everything our individual employees bring to the table. If you want to complete rewarding work, help others, and have your talents truly appreciated, join us!

GET TO KNOW THIS DISPATCH ROLE

What You'll Need to Succeed :

Preferred Qualifications :

Your Role : As a Service Dispatcher, your day kicks off with setting the stage for success : checking schedules, assigning service calls, and using our CRM to keep track of all our moving parts. You're the go-to person for our technicians, coordinating jobs, adjusting routes, and updating customers with ETAs. As calls come in, you prioritize and dispatch jobs, keeping communication flowing between the team and our valued clients. It's a mix of planning, problem-solving, and quick thinking-but with you at the helm, our service runs smoothly and efficiently!

Work Schedule & Location :

This full-time dispatch role is based in our New Orleans, LA office. You'll work Monday through Friday, from 8 AM to 5 PM, helping our team bring comfort to homes across the city.

READY TO MAKE A DIFFERENCE?

If you're excited to jump into a role where you can make an impact every day, apply now! Our quick, mobile-friendly initial application takes just 3 minutes, so don't wait. Apply to be our new Service Dispatcher today and get ready to join a team where your hard work and dedication are truly valued!

Must have the ability to pass a background check and drug screening test.