Area Manager : Grown Brilliance

Area Manager

Leap is seeking a dynamic and entrepreneurial Area Manager to oversee a cluster of Grown Brilliance stores across multiple markets. This role is ideal for a passionate retail leader who thrives on driving results through people, building strong customer connections, and balancing strategic oversight with hands-on execution.

The Area Manager will lead 25 store locations, directly managing the West Village location while supporting and coaching others remotely. You'll spend four days in-store and one day focused on planning, reporting, and administrative tasks. Your mission is to deliver consistent, high-performing store environments that reflect brand values, drive sales growth, and provide exceptional customer experiences.

This is a people-first role that requires sharp operational acumen, business ownership, and the ability to adapt quickly across markets. You'll play a critical role in developing talent pipelines, launching new stores, and ensuring each location is set up to succeed.

Diamonds are a celebration, a memento of life's most brilliant moments. The jewelry that represents you should be every bit as elegant and unique as yourself. So, that's what we created - 100% conflict-free, lab-grown diamonds, brilliantly set in a range of classic designs, modern styles, and design-your-own options to reflect your individuality and celebrate your uniqueness. We truly believe that diamonds are personal. They express your style, represent your values, and tell your story. Express yourself with Grown Brilliance, where we don't just create diamonds, we create diamonds that deserve you.

Key Responsibilities

• Oversee 25 store locations, directly managing one while supporting the broader cluster.
• Spend 4 days in-store and 1 day on business planning and reporting.
• Recruit, hire, and develop high-performing teams across all locations, creating talent pipelines for future growth.
• Partner with Store Managers to optimize staffing, scheduling, and performance management.
• Drive sales through effective floor leadership, clienteling strategies, and elevated service standards.
• Ensure visual presentation, inventory management, and operational execution consistently meet brand expectations.
• Lead business recaps and provide insights to both brand partners and internal Leap stakeholders.
• Leverage KPIs and performance data to identify opportunities, create action plans, and achieve sales and profit goals.
• Play a key role in new store openings, leading recruiting, training, merchandising, and activation strategies.
• Champion brand initiatives in-store, executing events and activations that build community and drive traffic.

Qualifications

Interpersonal Skills

Key Performance Indicators (KPIs)

Compensation

Salary Pay Range : $90k - $105k. Final offer will be based on experience, skills, and qualifications.

About Leap

The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others. Leap offers a competitive total rewards package, which includes : unlimited PTO (blackout periods apply), commission eligible, healthcare benefits (medical, dental, vision), flexible time off (paid company holidays, unlimited paid time off, sick leave, parental leave), access to company perks (commuter benefits, 401K, paid sabbatical, employee discounts at Leap stores, employee referral bonus, telecom reimbursement), Employee Assistance Program, employee discount + wardrobe allotment for participating Leap brands.

However you identify, whatever your path to get here; Leap celebrates diversity and is committed to maintaining a safe, rewarding and inclusive environment where Leapers thrive individually and as a team. In order to achieve our mission, building the world's largest network of branded retail stores powered by data, systems and scale; we need to work hard to foster a diverse community to support the brands and customers we serve. These aren't just words, this is who we are. We know that our differences are what make our organization special and are paramount to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued.