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Account Support Associate - Senior Associate
Account Support Associate - Senior AssociateMinnesota Staffing • Minneapolis, MN, US
Account Support Associate - Senior Associate

Account Support Associate - Senior Associate

Minnesota Staffing • Minneapolis, MN, US
2 days ago
Job type
  • Full-time
Job description

Account Support Associate (ASA) Position At EY

At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The Account Support Associate (ASA) position specializes in "end-to-end" project management services offered at various levels within the firm's client service space, to benefit the account and engagement teams, as well as its business process operations at the market segment, region, and America's leadership levels. By doing so, the ASA practice enables leverage to improve financial and delivery performance of the firm and provides the following three pillars of impact : (1) value added to client service professionals through increased pipeline in sales, (2) increased margin through cost benefit, and (3) reduced risk through enhanced quality and efficiency. The Senior ASA functions as an essential and integral member of any of the teams mentioned above and operates with strong professional maturity and executive presence. The essential functions of a Senior ASA are highly complex in nature resulting from alignment to large G360 accounts, portfolio of multiple accounts in varying sizes, or working alongside service-line or region leadership. Specific activities may vary based on the needs of the engagement, account, or service-line / region.

Key Responsibilities :

Add value and improve margin through :

  • Reduction of time that firm executives (Manager through Eng. Partner) spend on coordination and project management activities, by transferring non-technical tasks and enabling client service professionals to reinvest time in technical service deliveries, pipeline / sales growth, and other client-related activities;
  • Strong non-technical service line knowledge, such as "end-to-end" business processes and methodologies, compliance requirements, and general terminologies, for effective project management; and
  • Active participation and contributions to executive meetings, from building agenda to action items / milestones management and Increased cost efficiencies for the account teams resulting from skillful facilitation and enablement of offshore (GDS) resources.

Improve quality through :

  • Operating as a single point of contact for day-to-day coordination of client service professionals (primary and international teams) and deliverables, CBS resources (FMA, BD, EM, GDS, etc.), and key stakeholders that may include external client contacts;
  • Streamlining all communications and team processes for increased efficiencies; and
  • Functioning as a subject matter resource for firm tools, including MMT, Mercury, PACE, RPA, GIS System, Canvas, Atlas, ISP, Global Analytics, SharePoint.
  • Mitigate risks through :

  • Serving as a dedicated team resource to perform due diligence work (i.e., independence, pre-approvals, and pipeline management) and ensure adherence to regulatory and compliance requirements; and
  • Providing in-depth analysis on engagement economics and other financial analytics (e.g., budget vs. actuals, billings, leverage, and fees).
  • Contribute to the ASA practice development through :

  • Active participation and involvement in the onboarding, training, and continued coaching of new and existing members.
  • To qualify, candidates must have :

  • Ability to effectively manage stakeholder expectations, concurrent projects, and prioritize multiple tasks and competing deadlines;
  • A strong executive presence with listening, influencing, and excellent interpersonal skills, and an ability to proactively manage upwards;
  • Excellent presentation skills with ability to summarize essential information for executives;
  • Strong organization, analytical / math, attention to detail, prioritization, project management and client service skills;
  • Effective delegation and time management skills, including ability to supervise offshore (GDS) resources;
  • Solution oriented; address all relevant information / data and develop practical solutions;
  • Strong critical thinking skills with creative and curious approach to tackle complex challenges, leveraging internal tools and resources to achieve favorable results;
  • Strong knowledge of service line and engagement, and of the firm's structure, key personnel and organizational policies / procedures;
  • Perform high-quality work and apply diligence in follow up;
  • Effectively summarize and conclude on work, applying appropriate documentation standards;
  • Protect confidential and proprietary information;
  • Master use of intermediate functions of firm standard and service line-specific software applications and databases, e.g., MS Excel, MS PowerPoint, and other firm tools including MMT, Mercury, PACE, RPA, GIS System, Canvas, ISP, Global Analytics, SharePoint, etc.;
  • Often work at client location; may require travel;
  • Bachelor's degree or equivalent work experience;
  • Prior project management experience;
  • Preferred experience in a professional services environment;
  • Approximately 5-7 years in a related field.
  • What We Offer You

    At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $56,600 to $102,700. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $67,900 to $116,700. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter / Summer breaks, Personal / Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

    Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry.

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    Account Associate • Minneapolis, MN, US

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