Administrative Assistant

Administrative Assistant

Disaster Restoration Company, specializing in water, fire, and mold damage is looking to hire an enthusiastic, career-minded individual to become a successful part of our team. We provide emergency services to clients suffering property disasters / emergencies. As our front-line customer contact, you will be responsible for providing professional, friendly service in our fast-paced environment. Your day will consist of answering phone calls, scheduling our technicians and obtaining insurance contact and billing information.

Responsibilities And Duties

Responsibilities and Duties

• Ensure positive customer experience with every interaction.
• Respond to emergency phone calls, communicate with technicians, schedule workflow.
• Perform administrative and office support activities for multiple supervisors.
• Perform general customer service duties, follow up, phone calls, emails, etc.
• Data entry in company systems, look over estimates and update as necessary.
• Communicate with homeowners and insurance adjusters regarding services.
• Keep schedule up to date
• Maintain a strong work ethic

Qualifications And Skills

Qualifications and Skills

Office is located in Niles, IL. Must have reliable transportation.

Must be able to work 5 days a week, start time 8 : 30 to 4 : 30 - will be part of a weekend on-call rotation- on assigned weekends you do not have to come in at the office, can work from home.

Benefits include : Sick time / Vacation time, birthday pay, paid for major holidays, health Insurance, 401k, cell phone reimbursement Salary : Full-time Salary : $20-22 / hour based on experience