Technician Lead, Behavioral Health

We are recruiting for a Technician Lead, Behavioral Health to join our team!

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Department

Denver CARES - Detox

Job Summary

Under general supervision, supports multiple projects and programs including creating, submitting and tracking associated documents, serving as liaison to associated agencies, day-to-day operations specific to these designations. Responsible for providing a safe, supportive and therapeutic environment for psychiatric patients. Provides direct patient care and may conduct therapeutic group sessions under the direction and supervision of the RN. Provides input to the RN to help develop the plan of care and assists in carrying out the plan of care for assigned patients. Assists with the admission of new patients and orients new patients and families to the unit. Responsible for ordering, processing and maintain chain of custody for urine drug specimens.

Essential Functions :

• Supports back-office area. (10%)
• Scheduling for providers. Orchestrating intake process and scheduling follow up appts for intakes. (10%)
• Assists with admissions, discharges, transfers and appropriate documentation. (10%)
• Performs transportation responsibilities when requested; transporting patients from one area to another; delivering laboratory specimens, blood products, medications and other hospital/medical items to the requested departments as needed; and includes access to the pneumatic tube system to transport items, including blood products and medications, to and from the tube and the desired location. (10%)
• Obtains vital signs on assigned adolescent, adult and geriatric patients. (10%)
• Differentiates normal from abnormal findings and reports abnormal values or conditions to the RN (ex. abnormal vital signs, safety concerns, family issues.) (5%)
• Collects laboratory specimens on assigned patients as directed by RN staff. (5%)
• Is aware of legal aspects of care as defined by 27-65 including patients' rights. (5%)
• Participates in Unit and Department Performance Improvement activities. (5%)
• Promotes positive interpersonal (customer) relationships with fellow employees, physicians, patients and visitors. Treats these individuals with courtesy, dignity, empathy and respect; consistently displays courteous and respectful verbal and non-verbal communications. (5%)
• Adheres to, complies with and demonstrates support for the mission and values of Denver Health. Supports and adheres to the Denver Health Values of Trust, Respect, & Excellence. (5%)
• Ensures confidentiality of patient information by creating and maintaining a secure and trusting environment by not sharing information learned on the job, except when necessary in the performance of the job responsibilities or to improve a patient's care. (5%)
• Adheres to Denver Health and departmental attendance guidelines. (5%)
• Communicates and coordinates exception forms with nurses, counselors and providers (5%)
• Communicates and coordinates Hot Doc schedules/Counselor Schedules. (5%)

Education :

• Post High School Diploma or Certificate Program Required

Work Experience :

• 1-3 years in Behavioral Health Tech or similar related area, preferred and
• 1-3 years working with Behavioral Health Patients will waive certification requirements under #2 below. Required

Licenses :

• BLS-Basic Life Support (BLS/CPR) - AHA - American Heart Association Required

Knowledge, Skills and Abilities :

• Demonstrates sensitivity in dealing with the psychiatric patient population which requires very specific communication skills as directed by the plan of care and ability to deal with milieu management.
• Knowledge of commonly used concepts, practices, and procedures within a particular field.
• Skill in assisting patients with daily activities.
• Human relations and effective communication skills.
• Ability to demonstrate and maintain clinic competency.
• Ability to observe and document the patientâ€s behavior.
• Basic Computer skills required.

Shift

Work Type

Regular

Salary

$ - $ / hr

Benefits

• Outstanding benefits including up to 27 paid days off per year, immediate retirement plan employer contribution up to , and generous medical plans

• Free RTD EcoPass (public transportation)

• On-site employee fitness center and wellness classes

• Childcare discount programs & exclusive perks on large brands, travel, and more

• Tuition reimbursement & assistance

• Education & development opportunities including career pathways and coaching

• Professional clinical advancement program & shared governance

• Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF programÂ

• National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer

Our Values

• Respect

• Belonging

• Accountability

• Transparency

Denver Health values the unique ideas, talents and contributions reflective of the needs of our community. For more about our commitment to diversity visit: