Lead Associate, Footwear PT

Maryland StaffingBaltimore, MD, US

4 days ago

Job type

Part-time

Job description

Lead Associate, Footwear Pt

At Under Armour, we are committed to empowering those who strive for more. Our values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate. Our pursuit of better begins with innovation and with our team's mission of being the best. With us, you get the freedom to go further - no matter your role.

$16.25 - $18.28 per hour! The Lead Associate, Footwear is responsible for the achievement of store footwear sales by providing the customer with an exceptional shopping experience. The Lead Associate, Footwear maximizes footwear sales by delivering efficient, friendly, and knowledgeable service and ensuring the store is neat, clean, and well-presented at all times.

We count on our Lead Associate, Footwear to :

Provide an exceptional customer service experience that is unique to Under Armour
Bring out the best in each customer by suggesting the right footwear based on their needs
Coach fellow teammates on footwear products and best-selling practices
Stock, straighten and clean the store
Assist in fulfilling omnichannel orders

To be considered for this role, you must meet these minimum requirements :

At least 18 years old

1-year previous retail experience

Available to work a flexible schedule

Comfortable with or willing to learn technology (such as computers, hand-held and mobile devices)

Strong communication skills

Ability to perform essential functions of the role

You'll be considered a top candidate if you also have :

Previous experience selling footwear in a retail environment

Perks & benefits our Part-Time Associates receive :

Generous teammate discount

Ability to participate in special contests with opportunity to win merchandise and other exclusive prizes

Work-Life Assistance Program to support health, personal, family or work-related challenges

High-energy environment, working alongside people who appreciate the power of a team

Opportunities for professional development and advancement

The Lead Associate, Footwear supports the achievement of store sales and KPI targets by modeling brand values, leveraging product knowledge, and selling skills to provide athletes a unique experience when visiting Under Armour. The Lead Associate, Footwear uses product knowledge expertise and operational experience support to other teammates.

Sales & Omni :

Complete omni-channel requests for athletes in line with Under Armour's policies and procedures where applicable

Coaching and training fellow teammates on footwear technology and selling practices

Promote core & seasonal products to athletes by incorporating knowledge into selling process

Brand Image & Athlete Experience :

Model the Under Armour service culture and exceed customer expectation

Provide an athlete experience unique to Under Armour

Aid Athletes according to UA service model, communicate brand values, and identify sales opportunities

Familiar with UA Brand stories communicated during training sessions

Retail Operations :

Provide feedback on store operations to the Store Leadership

Maintain merchandising standards and support execution of floorsets

Operate within UA policies and procedures communicating risk to Store Leadership when necessary

Perform operational and cash processes (manual or system) in line with company guide and training

Adhere to Under Armour's dress code and attendance policies

Assist as needed in operations; cash desk / ticketing / merchandising / stock replenishment

Team Collaboration / Self Growth :

Collaborate with teammates to meet or exceed store goals

Ability to actively listen to feedback from leadership to continue to grow as a teammate

Qualifications :

Basic numeracy and literacy

Active listening & communication skills

Fluency in local language

Proficient in use of computers and other technology

Ability to establish interpersonal relationships

Collaborate in a team environment

Ability to perform tasks in a fast-paced and deadline-oriented environment

Limited understanding of business acumen

Demonstrated critical thinking to solve routine problems

Basic prioritizing & planning skills

Requirements :

One year experience of working in a sports / apparel & footwear retail environment

High School education or equivalent

Availability to work a flexible schedule, including holidays, nights, and weekends

Physical Requirements :

Ability to handle or relocate products up to 25 lbs / 12kgs

Able to stand and move about for extended periods of time with short breaks to handle products

Ability to freely access all areas of the store; including the selling floor, stock and register area

Reasonable accommodations may be made to assist in performing the essential responsibilities

Our Commitment to Equal Opportunity

At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status and any other characteristic protected by applicable law. Under Armour seeks to recruit, develop and retain the most talented people representing a wide variety of backgrounds and perspectives. If a reasonable accommodation is needed to participate in the job application or interview process, please contact our Human Resources team.

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