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Inside Sales

Inside Sales

Rare CaratDallas, TX, US
1 day ago
Job type
  • Full-time
Job description

Inside Sales Executive

We are looking for a driven and customer-focused Inside Sales Executive with 1-2 years of experience in the jewelry sector or e-commerce. This role is perfect for someone who thrives on connecting with customers, has a knack for building relationships, and understands the nuances of selling high-value items online.

Key responsibilities include :

  • Customer Engagement : Respond promptly to customer inquiries via email, chat, and phone, providing expert guidance on diamonds and fine jewelry.
  • Online Sales : Understand customer needs and preferences to recommend products that align with their style and budget.
  • Product Expertise : Stay updated on jewelry trends, product details, and Rare Carat offerings to educate and assist customers effectively.
  • CRM Maintenance : Log customer interactions and manage sales pipelines using CRM tools.
  • Collaboration : Work closely with the marketing, product, and operations teams to enhance the customer experience and resolve issues efficiently.

Qualifications :

  • 1-2 years of experience in inside sales, jewelry retail, or e-commerce.
  • In-depth knowledge of diamonds, gemstones, and fine jewelry is a strong plus.
  • Excellent verbal and written communication skills with a customer-centric approach.
  • Proficiency in CRM tools and Microsoft Office Suite (or Google Workspace).
  • Proven ability to meet and exceed sales targets.
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    Inside Sales • Dallas, TX, US