Barista

Job Description

Job Description

Description : Job Title : Barista

Reports To : Beverage Manager / General Manager

Department : Front of House – Café / Beverage

Employment Type : Hourly, Non-Exempt (Tipped, where applicable)

About José Andrés Group

José Andrés Group (JAG) is a hospitality company led by Chef José Andrés, known for outstanding guest experiences, innovation, and a values-driven culture. Our teams bring world-class food and warm hospitality to life across acclaimed concepts worldwide.

Position Summary

Baristas craft consistently excellent coffee and tea beverages while delivering warm, anticipatory hospitality. You’ll dial-in espresso, steam milk to texture, execute non-coffee drinks, maintain a spotless workstation, manage par levels and restocking, and educate guests—upholding JAG quality, speed, and sanitation standards during every service.

Key Responsibilities

Guest Experience & Sales

• Greet guests with warmth; guide selections and offer thoughtful recommendations, pairings, and upgrades.
• Execute orders accurately and quickly; manage modifiers, milk alternatives, and sweetness levels to preference.
• Resolve guest concerns with empathy; escalate to leadership when needed.

Beverage Preparation & Quality

Station Readiness & Sidework

Equipment Care & Safety

Product Knowledge & Training

Cash Handling, Technology & Compliance

Food & Pastry Support (as applicable)

Requirements :

Required Qualifications

6+ months barista or café experience in a high-volume, quality-driven environment preferred; we’ll train the right candidate.

Ability to dial in espresso, steam milk to texture, and execute consistent beverages under pressure.

Clear, professional communication and guest-recovery skills; strong organization and pace.

Basic sanitation knowledge; valid Food Handler certification (or ability to obtain).

Comfort with POS systems and Google Workspace a plus.

Reliable attendance and schedule flexibility (early mornings, weekends, holidays).

Working Conditions & Physical Requirements

Stand / walk for extended periods (up to 8+ hours); frequent bending, reaching, and repetitive motions.

Lift / carry up to 35–40 lbs. (milk crates, boxes of beans, brew equipment).

Exposure to hot liquids / steam, refrigeration, and cleaning chemicals; slip-resistant footwear required.

In Return, We Offer You

Competitive hourly pay plus tips (where applicable)

Opportunities for growth, cross-training, and SCA-style development

Employee dining and partner discounts

Access to health & wellness benefits where eligible

Equal Opportunity Employer

José Andrés Group is an Equal Opportunity Employer and participates in the federal E-Verify Program.