Case Manager - HOPE Harbor

Program and Position Summary

The Salvation Army of the Twin Cities is dedicated to "Doing the Most Good" by providing holistic, person-centered services that empower individuals and families. Alongside worship services and pastoral care, programs include short- and long-term case management, food, clothing, utility and rent assistance, shelter and housing support, and connections to community partners.

HOPE Harbor helps individuals transition from crisis to stability by providing supportive housing and comprehensive services. Participants are connected with a case manager who assists with access to healthcare, food assistance, employment support, emotional and spiritual care, and job training. Through a strengths-based approach, the program fosters self-sufficiency and community-building among residents.

The HOPE Harbor Case Manager is responsible for providing individualized, long-term case management to help adult participants overcome barriers related to housing stability, employment, education, and mental health. This role involves recruiting participants, guiding goal setting and achievement, and coordinating monthly community-building events. By empowering individuals to grow and thrive, the Case Manager plays a key role in supporting participant stability and contributing to a stronger, healthier community.

$21.03 - $23.00 / hour, 40 hours / week

53 Glenwood Ave, Minneapolis, MN

Essential Functions (approximate time spent)

• Case Management (60%) : Provide long-term strength-based, person-centered, holistic case management. Develop and implement service plans, monitor progress, and support participants in achieving their goals.
• Participant Information Management (10%) : Maintain accurate and timely records in both physical and electronic files. Ensure compliance with documentation standards for case notes, assessments, and updates.
• Community and Organizational Engagement (10%) : Participate in internal and external initiatives to promote the HOPE Harbor program and expand participant resource networks.
• Participant Recruitment and Program Promotion (5%) : Conduct outreach, build referrals, and engage with the community to recruit eligible participants and raise awareness of program services.
• Education Facilitation (5%) : Facilitate individual and group sessions on topics such as life skills, financial literacy, and personal development, tailoring content to participant needs.
• Property Management Collaboration (5%) : Work collaboratively with property management to support successful resident tenancy.
• Seasonal and Event Collaboration (5%) : Support seasonal and special events to align with program goals and community needs.

Education and Experience

Competencies

Working Conditions

Driving / Travel Requirements

Other Duties