Medical Office Assistant - East Memphis

Honeycomb Management Group is a Managed ServicesOrganization and manages primary care practices and specialty care practiceswith multiple locations in Memphis, Tennessee and Mississippi.

With a focus on providing excellent service and high-qualitycare for adults of all ages, Honeycomb is looking for an ambitious candidatewho enjoys being part of a fast-paced environment, with great opportunities forgrowth.

TheMedical Office Assistant will help providers with various health care servicesto include, but not limited to, exceptional customer service skills, verifypatient information, collection of current and past due balances, supportservices and clerical duties following established policies and protocols.These include greeting patients, answering telephones, scheduling appointments,updating the EMR system, etcetera.

Dutiesand Responsibilities :

• Reviews and prepares medical records to ensure completeness prior to patient exam, obtaining missing documentation. Documents clinic visit, in EMR system.
• Greet patients, check-in patients, verify and validate patient information.
• Performs clerical duties and completes work lists, and other administrative duties during admin-time.
• Schedule patient appointments in EMR system, ensuring patient information is accurate and patient is scheduled as required, per provider scheduling procedures.
• Obtains, verifies, and updates patient insurance information.
• Requests, locates, sends, receives and maintains office / department and patient records.
• Exhibits an excellent and high degree of courtesy, tact, and poise when interacting with patients, families, and other healthcare professionals.
• Ensure patients complete registration forms and other required forms at check-in.
• Ensures compliance with legal issues including but not limited to patient confidentiality and risk management; ensures compliance with OSHA, federal, state and local regulations.
• Adjusts to fluctuating peaks in patient flow, acuity, and other operational demands while maintaining quality workflow procedures and metrics.
• Maintain patient confidentiality in compliance with HIPPA guidelines.
• Provide Medical Office Assistant clinical support for other site locations as needed.
• Performs other duties as required.

MinimumQualifications :

PhysicalRequirements :

Thephysical activities of this position may include climbing, pushing, standing,hearing, walking, reaching, grasping, kneeling, stooping, and repetitivemotion. Must have good balance and coordination. The physical requirements ofthis position are medium work - exerting up to 50 lbs. of force occasionallyand / or up to 25 lbs. of force frequently. The MOA is required to have closevisual acuity including color, depth perception, and field of vision to performan activity, such as assessing patients, and analyzing data and figures;transcribing; viewing a computer terminal; or extensive reading. Frequentinvasive and non-invasive patient contact.

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