Production Manager

Production Manager

Calling all innovators find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

About Your Role :

Fiserv provides end-to-end print manufacturing, personalization, fulfillment, and packaging services for financial services clients, delivering high-quality output at scale. You will lead a print production facility team responsible for meeting customer SLAs, maintaining product quality, and driving operational efficiency across offset, digital, and finishing workflows.

What You'll Do :

• Lead day-to-day operations of a print production facility through supervisors, setting priorities to meet volume, quality, and on-time delivery targets.
• Drive production planning, scheduling, and capacity management to meet contractual and legal obligations while minimizing overtime and operational expenditure.
• Implement and refine standard operating procedures, maintenance plans, and workforce allocation to optimize equipment uptime and throughput.
• Own product quality and accountability : monitor external defects, manage incident reports, enforce client service level agreements, and escalate liability issues when required.
• Manage performance and development of direct reports through coaching, feedback, and performance management processes.
• Coordinate with customers, suppliers, and internal functions (quality, maintenance, logistics) to resolve production issues and improve service.
• Lead continuous improvement initiatives (Lean / Kaizen / 5S) to reduce waste, improve yield, and lower cost-per-work-unit.
• Ensure compliance with safety, environmental, and regulatory requirements in the print environment; maintain accurate production and compliance records.
• Control vendor and material performance, including sourcing for consumables and spare parts to support high-speed operations.
• Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.

Experience You'll Need To Have :

Experience That Would Be Great To Have :

How You'll Work :

Sponsorship :

Benefits At Fiserv :

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington. It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran. Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate. Thank you for considering employment with Fiserv. Please : Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and / or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.