Assistant Team Lead
Soleil Tans is a leader and innovator in the sun spa industry. Our mission is to ensure that the time our guests spend in our spa is the best part of their day. We achieve this by offering exceptional customer service, helping guests choose the right services or memberships, and maintaining our spas and equipment in pristine condition.
Position : Part-Time Assistant Team Lead
Commitment : 12 - 20 hours per week, including weekends.
Compensation :
- Starting Pay : $18 per hour
- Guaranteed Raise : $20 per hour within one year of completing our training and certification program
- Bonuses : Earn an additional $1-$4 per hour worked through our generous sales bonus program
- Tips : Assistant Team leads and staff earn tips, with an average of $100 per month
- Paid Training : Customer service and sales training are provided to help build a diverse professional skillset
Your Role :
Deliver the Best Guest Experience : Ensure that every guest leaves feeling like we were the best part of their day.Exceed Sales Targets : Drive sales by selling memberships, preventing cancellations, upselling services, and recommending products. Lead your team to do the same.Essential Job Functions :
Drive sales by coaching Spa Consultants on our 5-step sales methodProvide exceptional customer service, ensuring guest satisfactionAssist with managing staff schedules and providing coverage when neededSupport payroll processing as necessaryEnforce company processes and policies to improve customer service and sales performanceEnsure compliance with safety standards, legal regulations, and industry practicesAssist with financial goals through effective scheduling and purchasingMaintain cleanliness and equipment upkeep (including re-lamping)Ensure proper opening and closing of the store with adequate staffingManage inventory, restocking, and supply orders as neededContribute to marketing and advertising effortsUphold the Soleil Tans brand in all public and employee relationsAttend leadership meetings and mandatory company meetingsRequirements :
At least two years of proven sales / retail experienceAvailability for 20+ hours per week, including weekendsStrong organizational and time-management skillsSelf-motivated and hands-on, willing to do whatever it takes to succeedExcellent communication skills with the ability to motivate staffProficient in Microsoft Office Suite and Google ApplicationsPerks :
Starting Pay : $18 / hour, guaranteed to increase to $20 / hour within one yearBonuses & Tips : Earn additional income from bonuses and tipsPaid Time Off : Enjoy time off as part of your benefitsFree Memberships : Free Luxury All membership for you and discounted memberships for friends or familyFree Gym Membership : Stay active with a free gym membershipGrowth Opportunities : Potential for advancement within the companyFlexible Schedules & Team Environment : Work in a fun, supportive environmentExciting Contests and Incentives : 09 / 15 / 24