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ServiceNow Lead Developer

ServiceNow Lead Developer

WinaxisMadison, WI, United States
3 days ago
Job type
  • Full-time
  • Quick Apply
Job description

Title : ServiceNow Lead Developer

Location : Maidson, WI (Remote from within the State of WI)

NOTE :

Candidates must be WI residents. 100% remote within the State of WI.

Description :

Our client is looking for a Lead ServiceNow Developer to design, develop, and implement ServiceNow solutions that drive process automation, IT service management (ITSM), and enterprise-wide workflows leveraging out of box functionality. The Lead Developer will serve as a technical leader, overseeing development best practices, mentoring developers, and ensuring scalable, secure, and compliant ServiceNow implementations.

Tasks

  • Lead the design, development, and configuration of ServiceNow modules (ITSM, ITOM, CMDB / Asset, or others as applicable).
  • Translate business requirements into technical solutions using ServiceNow best practices.
  • Develop and maintain ServiceNow workflows, business rules, UI policies, client scripts, and integrations.
  • Provide technical leadership to a team of ServiceNow developers, ensuring high-quality code and adherence to governance standards.
  • Collaborate with stakeholders to define technical roadmaps and recommend ServiceNow capabilities that align with business needs.
  • Lead integration efforts between ServiceNow and third-party systems using APIs, MID servers, and integration tools.
  • Ensure platform stability, performance, and security by following ServiceNow development standards and industry best practices.
  • Manage code promotion across environments using update sets, application repositories, or DevOps pipelines.
  • Mentor junior developers and provide technical guidance, code reviews, and training.
  • Help develop, implement and maintain testing procedures for developers.
  • Stay updated on new ServiceNow releases, features, and industry trends.

Knowledge, Skills and Abilities Required :

  • Strong leadership, communication, and collaboration skills.
  • Skills Required

  • 5+ years - Hands-on ServiceNow development experience with multiple implementations.
  • 5+ years - Proven experience as a lead developer or technical lead on ServiceNow projects.
  • 5+ years - Strong knowledge of ServiceNow core modules : Incident, Problem, Change, CMDB, Knowledge, Service Catalog, Request Fulfillment, Discovery, etc.
  • 5+ years - Proficiency in JavaScript, Glide API, REST / SOAP integrations, HTML / CSS, and AngularJS.
  • Experience with ITOM, integrations, automations, Service Graph and CSDM.
  • Familiarity with ServiceNow Flow Designer, IntegrationHub, and Scoped Applications.
  • Knowledge of ServiceNow best practices, security models, and performance optimization techniques.
  • Bachelor's Degree (Please include on your resume)
  • Skills Desired

  • Experience with Agile / Scrum delivery methodologies.
  • Familiarity with DevOps pipelines and automated testing in ServiceNow (ATF, Jenkins, Git).
  • Knowledge of ITIL / ITSM processes and frameworks.
  • Ability to interact with senior leadership and business stakeholders to provide technical guidance.
  • ServiceNow Certifications : Certified Service Administrator, Certified Application Developer, ITSM, ITOM or other product-specific certifications
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