Job Description
Responsibilities Wekiva Springs Center has an immediate opening for a Full-Time Patient Account Representative. Our Business Office is seeking a skilled and experienced Patient Account Representative to join our team of compassionate, dedicated professionals. The purpose of this position is to analytically examine accounts, Identify payer – specific trends, Submit insurance/patient refunds in a timely manner, and research insurance balances that are past due, unpaid, or underpaid. This is a Monday – Friday, Days position. Other responsibilities include:
• Keys patient accounts receivable information into the system and uploads it to the needed portals.
• Provides financial counseling to the patients and their family members including denials that need patient intervention to receive reimbursement.
• Denial follow-up and resolution that include appeals, disputes, or corrected claims
• Respond to inquiries from insurance companies, patients, and providers.
• Electronically submits billing and monitors their payment processing
• Verifies insurance benefits and communicates potential responsibility with patient to set up payment
• Collaborate and work cross functionally with departments to ensure completed billing
• Assist with special projects or other duties as assigned
Benefit Highlights:
• Meaningful work, saving patient lives
• Healthy, respectful and team-based work environment
• Growth and development opportunities within UHS and its subsidiaries
• Competitive Compensation
• Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plan (if applicable)
Qualified candidates must possess the following:
• Knowledgeable of medical reimbursement and terminology
• Advanced computer skills including Windows Office
• Excellent organizational skills and able to manage multiple tasks
• Proficient in basic math and accounting skills
• Must have at least 1-year direct experience in Medical Office or Hospital Billing and Collections and be familiar with Medicare and Medicaid
• Excellent communication skills
PATIENT ACCOUNTS REP • JACKSONVILLE, Florida
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