Applications Support Administrator - Contract & Onsite in Aventura, FL | Eligibility : Citizen's

Applications Support Administrator

Our client, an IT Services organization supporting commercial and federal clients, is seeking an Applications Support Administrator to be the internal go-to expert for the daily administration, optimization, and troubleshooting of third-party business-critical applications-including Okta, JAMF, Zoom Enterprise, Google Workspace Enterprise, Moyle MDM, PandaDoc, JotForm, NetSuite, Zendesk, HubSpot, Aloware, and others.

Key Responsibilities :

Application Support & Administration

• Provide tier 2 and 3 technical supports for application issues, including access, performance, and configuration for key systems like Zoom Enterprise, NetSuite, Zendesk, PandaDoc, Google Workspace and OKTA.
• Administer Okta SSO policies, group memberships, application provisioning, and MFA configurations.
• Support the deployment and maintenance of JAMF and Apple Business Manager for Apple device management, including remote commands, profile updates, and compliance enforcement.
• Manage user lifecycle (provisioning / deprovisioning) in Okta and across integrated platforms, ensuring security and continuity during onboarding and offboarding.

Optimization & Workflow Automation

Reporting & Analytics

Studio), Zoom Analytics, Zendesk, and NetSuite to track adoption, performance, and user satisfaction.

Training & Documentation

Collaboration & Vendor Liaison

Required Skills

Required Qualifications :

o Okta (user provisioning, app assignments, policies)

o JAMF and / or Apple Device Management tools

o Google Workspace Enterprise (Gmail, Calendar, Drive Admin Console)

o Zoom Enterprise (Webinars, Events, Licensing)

o Zendesk, PandaDoc, NetSuite, Aloware, and JotForm.

practices.

Preferred Qualifications :