Network/System Engineer

Job Summary :

Dexian is seeking a Network / System Engineer for an opportunity with a client located in Charlotte, NC.

Responsibilities :

• Provide program guidance and develop program timelines from an engineering point of view in partnership with our program management office
• Develop ROM / SOW quotes for projects for equipment placement and licensing
• Assist in the development of project supporting documentation / information to include Bill of Materials (BOMs), cost estimates and equipment placement requests
• Directly support business initiated projects
• Direct and communicate with leadership on status of programs and open issues
• Provide local software and hardware support requiring complex integrated configurations in the areas of; Ribbon SBC (9k, 7k, 2k), SecureLogix, Intrado E911, SIP and Session Management, LAN / WAN, VoIP, Toll Free Engineering, with integrations to products such as Avaya, Cisco, and Genesys
• Complete SIT testing, document results, develop and write scripts, MOP and low level designs for implementation and configuration of Ribbon SBC, SecureLogix, Intrado E911 and associated integrations
• Strong knowledge of session border controllers; Ribbon 7k Session Border Controller and SIP / TDM Trunking
• Knowledge of SIP, RTP / RTCP, ISDN, H.323, H248, MGCP, codecs is required
• Experience with QoS configurations, jitter, diagnosing and tuning QoS and performing bandwidth analysis

Requirements :

• 10+ Years telecommunications experience
• Strong knowledge of session border controllers; Ribbon 7k Session Border Controller and SIP / TDM Trunking
• Knowledge of SIP, RTP / RTCP, ISDN, H.323, H248, MGCP, codecs is required
• Experience with QoS configurations, jitter, diagnosing and tuning QoS and performing bandwidth analysis
• Knowledge of LAN / WAN communications, switches and routers
• Extensive PBX / ACD experience, working knowledge of CTI, IVR, call flows, vectors, and adjunct routing, system architecture, design principles and implementation
• Excellent troubleshooting and analytical skills
• Capable of quickly learning new technologies and procedures, as well as being willing to train others in procedures mastered as part of implementations
• 10+ Years telecommunications experience
• 3-5 years of experience in LAN / WAN networking
• BA or BS in Telecommunications, Data Communications or Computer Science
• Experience in program communication and program management
• Excellent customer service skills including reporting, organization, written and oral communication and task prioritization
• Communication skills a must, powerpoint, visio, structured program updates
• Must be highly motivated and a self-directed individual
• Experience with configuration and support experience in a complex multi-layered network environment
• Participate in cross-functional teams and ability to work effectively in a geographically dispersed team
• Experience working under tight deadlines and high pressure environment
• Ribbon SBC
• Intrado E911
• SecureLogix

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide.

As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants.

Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit

https : / / dexian.com /

to learn more.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.