Inside Sales Account Representative - GWW - US

Inside Sales Representative

This inside sales position is responsible for overseeing an existing field or inside sales account portfolio until a Territory Manager is assigned. This business to business sales position may sell amenities, textiles, room accessories, paper, janitorial supplies, cleaning, and FF&E (Furniture, fixtures, and equipment) products to hotels in the United States.

Responsibilities include :

• Continuously monitor assigned accounts and take corrective action, as needed, to maintain and improve overall customer satisfaction.
• Regularly communicate with assigned accounts regarding new products and services, company changes, holiday schedules, item changes, and new sales opportunities.
• Update customer about any pricing / item changes or information.
• Immediately notify the management team if an existing account is in jeopardy of discontinuing service or issues remain unresolved regardless of attempts to correct the situation.
• Regularly interact and communicate with various internal departments to provide vital information may be necessary for servicing the customer. This may include advance notification to Merchandising changes, increased or decreased product movement, new business, changes in proprietary product or other related information.
• Provide advance notification to Operations about new customers or any other changes that may affect customer orders or delivery.
• Increase sales through account penetration by analyzing current sales and volume, planning sales calls and following up.
• Utilize product knowledge, ROI and analytical research tools (i.e., Phocas, GForce, and Salesforce.com) and sales training resources to effectively target new prospects and opportunities.
• Work with Accounts Receivable to ensure customers pay invoices within agreed-upon terms.
• Assist in the set-up of new accounts including the creation of customer order guides, obtaining new account applications, setting up price-rules, establish order / delivery schedules, implement customer / vendor pricing agreements, create files and other related duties. Coordinate activities with appropriate departments to meet or exceed the customer's expectations.

Qualifications include :

Physical demands include :

The work environment includes :

Sysco is the global leader in foodservice distribution, offering colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations.

Sysco is an Equal Opportunity and Affirmative Action employer, and considers qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.